Manager, Corporate Deliverables - Toronto, Canada - Toronto Transit Commission

Toronto Transit Commission

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB INFORMATION

Requisition ID: 9449

Number of Vacancies: 1

Department:
Chief of Operations & Infrastructure Off Chief Operations & Infrastructure Office

Salary Information:
$101, $127,218.00

Pay Scale Group: 10SA

Employment Type:
Regular

Weekly Hours: 35,
Off Days: Sat/Sun
Shift: Day

Posted On:
May 9, 2024

Last Day to Apply:
May 21, 2024

Reports to:
Chief, Operations & Infrastructure

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA.

Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud.

The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.

"

Career Opportunity:

We have an exciting opportunity available for a driven and innovative individual to work closely with the various teams within the Operations & Infrastructure Group, and lead a wide range of performance improvement initiatives and deliverables

What You Will Do:

Reporting directly to the Chief, Operations & Infrastructure, you will use your strong organizational, collaboration, and change management skills to assist operational departments in rolling out new technology, initiatives, and processes to meet key Chief and CEO deliverables and priorities. You will build strong relationships across all levels of the organization and play an important role in the development, implementation, tracking, coordination and management of workplans, key performance indicators (KPIs) and related activities.
Other responsibilities of your role will include:
Managing and overseeing various initiatives to ensure transparency and support timely and informed decision-making decision making at appropriate levels of the organization;
Delivering on special initiatives as part of the TTC Corporate Plan and emerging priorities; ensuring coordination across all operations Chiefs and Senior Management, when interdependencies between initiatives exist;
Coordinating operational initiatives/meetings including action list development and decision tracking;
Amalgamates KPIs and measures for the Group, and prepares briefing notes, board reports and presentations for internal and external stakeholders as required;
Gathering and analyzing business needs of operational departments, and preparing justification for new initiatives;
Participating in strategic planning, policy and operational decisions, identifying areas for improved collaboration and continuous improvements; identifying issues and briefing the Chief on atrisk projects/programs;
Developing and maintaining an environment of positive collaboration through strong working relationships across the organization and promoting crossdepartmental information sharing and coordination;
You will participate in the TTC's Customer Service Ambassador Program. You will deomonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. You will help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

What Skills Do You Bring?:

Audit systems, processes, and products
Create, document, and manage information and records
Demonstrate specialized expertise and knowledge in the assigned field
Gather information and conduct research
Maintain documentation and historical records

What Qualifications Do You Bring?:

A university degree or college diploma in a related discipline (i.e. Business/Public Administration), or a combination of education, training and experience deemed to be equivalent;
Several years of experience in operational and strategic planning, project management, or business analysis;
Proven track record of leading and implementing changes and improvements within large and complex teams; Prior experience working in a leadership position within a unionized environment is considered an asset;
Demonstrated experience establishing, building and maintaining collaborative relationships with various stakeholders, including at the senior management and executive level;
Excellent analytical, problem solving, negotiation and conflict resolution skills; highly advanced planning, organizational, presentation, and communication skills;
Welldeveloped leadership and facilitation skills, with extensive experience motivating, directing and influencing individuals across multiple operational and business areas;
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