Bilingual Membership Records Assistant - Toronto, Canada - ONTE OF TEACHERS
Description
Posting 22-62
Bilingual Membership Records Assistant
Membership Records Unit, Membership Services Department
- Permanent Position, Category 1
- Hiring Range $50,428 $55,833_
Drawing on your experience in high volume records handling in a modern database environment, you will support the quality and ongoing maintenance of the Member Registry by reviewing incoming documents and updating client digital files for the Membership Services Department.
French language proficiency testing will be administered.
Responsibilities:
- Scan, image and maintain hard copy and digital documents
- Provide accurate, timely and clear communication to applicants and members
- Update member records and issue documentation in support of member qualifications and licensure in accordance with College bylaws and regulatory requirements
- Prepare complex case recommendations for leadership review and approval
- Provide regulatory information and technical support to faculties of education and providers of professional education programs
- Contact external agencies for confirmation/verification of official documentation
- Coordinate with other units within the College, as needed in support of member and applicant records
- Provide courteous inperson assistance to applicants and members at the College's Service Counter, as necessary
- Crosstrain for occasional assignment in comparable roles across the Membership Services Department
- Assume selected Acting Officer duties when requested
- Perform other duties as assigned.
Skills And Abilities
- An ability to work independently as well as in a team environment
- Effective time management and organizational skills
- High level of accuracy and attention to detail
- Working knowledge of CRM systems, Microsoft Office
- Strong problemsolving, analytical, decisionmaking and research skills
- Ability to handle highly confidential and sensitive correspondence
- Strong written communication skills
- Knowledge of academic and professional documentation is an asset for this position.
- Experience in assessment of fraud in hard copy and digital documentation is an asset
The College supports flexibility work, if your role permits to give everyone the best of both worlds - a mix of home and in-office workdays.
The College has a mandatory COVID-19 vaccination policy that requires all staff, including prospective new employees, be fully vaccinated by a Health Canada approved COVID-19 vaccine.
To apply, please forward your cover letter and resume no later than January 6, 202- Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment.
We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.
Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially._More jobs from ONTE OF TEACHERS
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