Team Lead, Vi5, Bccdc Labs - Vancouver, Canada - PHSA

PHSA

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Team Lead, VI5, BC Centre for Disease Control (BCCDC) Labs
Lower Mainland Labs

Vancouver, BC

The Team Lead is responsible to assist in the general supervision and coordination of workflow processes for the designated area including staffing activities.

Oversees and acts as a resource to the department staff regarding the technical and analytical procedures in the designated area of the laboratory.

Participates in the planning and coordination of services; monitors the quality of work performed to ensure standards are met and safety procedures are followed.

Liaises with the Scheduling Department to ensure schedules align with site activities. Provides input into recruitment and performance management, and supports the training and coaching of team members.

As a member of the site based leadership team, participates in facilitating workplace solutions and the implementation of new; equipment, techniques, and procedures.

What you'll do
***- Support and coordinate the workflow process and staffing activities for the designated area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities including allocating Technical Coordinators to support other facilities, participate in providing guidance/advice, and assist with troubleshooting work related issues in consultation with the Site Supervisor and/or Technical Coordinator. Supervise the daily operations of the designated area, by planning and implementing approved programs and systems in support of client needs. Assist with implementing and communicating planned changes to staff and inform the Site Supervisor of any feedback as required. Work with the Technical Coordinators to resolve problems and remove barriers in designated area and in collaboration with the site based leadership team.

Assist in supervising designated staff to ensure appropriate service delivery. Duties include planning work and vacation schedules, providing scheduling guidelines to the scheduling office and ensuring schedules are posted, approving vacation, special leave per collective agreement requirements and reviewing requests for education leave. Evaluate performance levels and provides input into performance management of designated staff, and participate in the recruitment and selection process. Schedule and ensure orientation plan is in place for new staff, and monitor and sign off on completion. Monitor and report on budget variances relating to issues such as overtime, sick time, attendance management, and implementation impact activities.
Participate in monitoring Quality Control and other quality indicators and make corrections as appropriate. Support the Technical Coordinators with any technical quality issues and participate in the investigation of critical incidents as required. Ensure that the Site Supervisor and Operations Managers are kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensure staff compliance. Participate in the review of incidents reports as per the Occurrence Management Process and investigate complaints from health care providers and patients. Assist in monitoring and auditing designated area compliance to safety standards.
Inform the Site Supervisor and/or Technical Practice Lead of the equipment needs for the designated area and provide data such as test volumes and maintenance documents as required. Determine implementation timelines and assign staff to the evaluation and implementation of new equipment. Coordinate the scheduling of training to staff in new equipment, techniques, and procedures as appropriate. Inform; Site Supervisor and staff of significant instrument failures as required.
Participate in the coordination of downtime procedures and ensure downtime protocol and process is available and familiar to all staff. Coordinate staff access to various computer systems and that appropriate orientation is provided. Participate in the validation of new and/or upgraded software and informs LIS of computer failures.

What you bring

Certified by the Canadian Society for Medical Laboratory Science or Bachelor of Science degree in Microbiology (or related biological science) or an Advanced Registered certificate plus a minimum of three (3) years' recent, related experience including one (1) years' experience in a supervisory capacity, or an equivalent combination of education, training and experience.
A valid BC driver's license and access to a personal vehicle for business related purposes.

You will also have knowledge and experience of:

Laboratory discipline
The standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations
Method development and evaluation and research processes.
Organization policies, procedures, and standards of care, including practice of safe work procedure