Scheduler - Casual - Guelph, Canada - COMMUNITY LIVING GUELPH WELLINGTON

COMMUNITY LIVING GUELPH WELLINGTON

Verified Company

Guelph, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Scheduler
Are you a person that thinks ahead and is always able to find a solution to any problem? Are you organized and are able to switch gears in a dime? Do you like working in a fast work environment and answering calls? If this sounds like you, then we have the perfect position for you

We are looking for a casual scheduler that is driven, positive and who stands up to challenges.

As a Scheduler, you will be reporting to the Scheduler supervisor and will responsible for finding people to fill vacant shifts.

At CLGW, we take pride in the work that we do.

You will be joining a team of dedicated and experienced professionals, who truly make a difference in the lives of others.

Together, we provide support for over 500 people who have a developmental disability, and who live, work and play in Guelph and Wellington County.

What You Will Be Doing?

Your Responsibilities:

Ensure schedules are available for staff to view
Identify and fill any open shifts as necessary by answering calls, identify replacement staff (via SMS Gateway software) and track and record all occurrences using Kronos
Schedule approved vacation time and other prearranged time off as needed and assigned by the Scheduling Supervisor
Follow the Collective Bargaining Agreement (CBA) and the Shift Replacement Process to ensure compliance with filling shifts, using applicable software, as well as adhering to Employment Standard
Keep electronic records up to date and ensure that oncall lists are accurate
Other associated duties, as assigned by the Scheduling Supervisor

What We Are Looking For?

You Have:

Postsecondary college diploma in a relevant field
13 years' experience in a similar position is an asset
Clerical/administrative skills with excellent organizational and communication skills
Pleasant telephone manner with strong customer service skills
Demonstrate tact, diplomacy and confidentiality
Computer proficient in Microsoft Office, Outlook, Kronos (scheduling software)
Experienced in SMS (text) messaging
Ability to make decisions quickly and often working alone

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