Entry Level - King City, Canada - ClubLink
Description
ClubLink is Hiring
RESPONSIBILITIES
- Working in a call center environment, serve as the first point of contact for all ClubLink Member inquiries and tee times bookings
- Investigate inquiries and concerns about service/product/accounts and solve issues that can be readily resolved
- Track all Member issues and follow up to ensure satisfaction and resolution
- Responsible for all aspects of accounts receivable and membership inquiries
- Monthly reporting of delinquent accounts and sending appropriate correspondence to Members as necessary
- Update any Member information such as an address, contact information etc.
QUALIFICATIONS
- Team Player
- Strong background in customer service
- Strong oral and written communication skills
- Strong organization, detailoriented, analytical and problemsolving skills
- Working knowledge of Word, Excel, Outlook, and Adobe Pro
- General Knowledge of golf
- Bilingual in French and English is an asset
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