Digital Publishing Specialist - Waterloo, Canada - Sun Life

Sun Life
Sun Life
Verified Company
Waterloo, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.


As a Digital Publishing Specialist (Public Web), you'll be responsible for completing publishing updates to and You'll ensure updates are consistent with the site strategy, site standards, industry best practices and the Sun Life brand.


Who you'll report to:


Reporting to the Senior Digital Product Manager, you'll be part of a team of experts that work together to enhance our public-facing digital channel.


What will you do?
-
Content publishing: you'll publish content to our web channel via our Content Management System (Adobe Experience Manager), helping to ensure we communicate with our clients and prospects in a visually compelling, clear and consistent way.
-
Site maintenance:you'll obsessively maintain
our web channel to high standards of completeness. This includes quickly fixing typos, broken links as well as working with partners to investigate and remediate any breaks in the experience.
-
Consultation:as a resident expert on , you'll provide input
on requests big and small from across the business to update their content, managing the request from intake to completion.
-
Collaboration:you'll facilitate requests from multiple departments to ensure processes and workflows run smoothly so we can continue to deliver excellently and on time. Relationship building is a key part of the success of the role.
-
Analytics: you'll gather insights and use them to assess items such as channel/site traffic and usage, publishing requests, etc.
-
Execute on digital projects:you'll work alongside other digital experts to enhance existing, and build new, content experiences to continuously improve our platform.

  • I
    mages: Selecting images and sizing / optimizing them for web use, when they are not supplied by business partners.
-
Hours and location:


  • We offer a flexible work environment; work from home, office or a combination. The usual business hours are Monday to Friday, 9am to 5pm. There are times, maybe once a month, when it may be required for you to work outside of these hours.

What do you need to succeed?

  • Digital marketing experience.
  • Knowledge of what makes webmarketing copy 'good'
  • Understanding of digital technology & channels and best practices
  • Knowledge of the Canadian financial services industry
  • 2 or more years' experience in web publishing / web site management & digital communications
  • A sharp eye for design
  • Knowledge of what makes webmarketing copy 'good'
  • Understanding of digital technology & channels and best practices
  • Knowledge of the Canadian financial services industry
.

  • Bilingualism (French, English) required
- interactions with English-speaking customers or partners


What's in it for you?

  • A friendly, collaborative, and inclusive culture
  • Flexible work environment; work from home, office or a combination
  • Great Place to Work Certified in Canada and the US.
  • Named 2021 "Best Places to Work" by Glassdoor
  • Canada Award for Excellence for Mental Health at Work 202
  • Pension, stock and savings programs to help build and enhance your future financial security
  • Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.


At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Salary Range:

53,300/ ,300/86 300


Job Category:

Marketing


Posting End Date:

10/02/2023
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