Claims Assessor(Bilingual) - Ottawa, Canada - People Corporation
Description
We are seeking a Claims Assessor(Bilingual) to join our Coughlin team in Ottawa.inquiries related to claims, benefits payable, and general group plan policies.
The Claims Assessor will:
- Processing paperless and traditional claims, which could include Cost-Plus Plans or Health Care Spending Accounts, and using the claims system to properly identify missing information.
- Verifying cheques, letters, forms, addresses, and reports for accuracy and completion.
- Investigating complaints, over and underpayments, and taking corrective action.
- Responding to clients, members, or other external contacts in a prompt, efficient, and courteous manner at all times.
- Preparing correspondence using company standard templates for members, carriers, or clients.
- Providing accurate and timely information/assistance to members and clients concerning
To be successful as a Claims Assessor with Coughlin & Associates, you will need**:
- A good vocabulary of medical and dental terminology.
- Sound knowledge in the concept of group or individual benefits administration.
- Sound knowledge of Microsoft Office and standard office administration procedures.
- The demonstrated ability to learn and master new software and technology.
- Excellent grammatical, spelling, and communication skills in both official languages.
- The ability to maintain good public relations, both within and outside the organization.
- The ability to extract and interpret or simplify information from various technical sources.
- Strong mathematical and organizational skills, the ability to prioritize and multitask, and the
- The ability to adhere to existing company policies and procedures.
- The ability to use tact and discretion to maintain information in the strictest of confidence.
- Experience processing electronic claims.
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
About Coughlin & Associates Ltd:
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator.
Our services include:
- Group benefits consulting and plan marketing
- Plan administration and correspondence
- Claims adjudication and payment
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