Clerical Assistant in Patient Trauma - Toronto, Canada - St Michael's hospital
Description
Clerical Assistant In Patient Trauma & Neurosurgery Admin (Job ID: 4770)RESPONSIBILITIES:
Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit.
Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
Transcribing and processing physician orders in a timely and efficient manner;
Collecting unit statistics including nursing workload measurement.
QUALIFICATIONS:
Medical terminology certificate required.
Graduate of a recognized Office Administration program or equivalent
Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
Excellent communication skills.Experience with payroll entry preferred
Excellent computer experience (Microsoft Package).
Booking experience preferred
Periop experience preferred
More jobs from St Michael's hospital
-
Manager, Research Program, Interventional Psychiat
Toronto, Canada - 3 weeks ago
-
Medical Device Reprocessing Technician
Toronto, Canada - 3 weeks ago
-
Research Coordinator II Reach Nexus
Toronto, Canada - 1 month ago
-
Registered Nurse Community Mental Health
Toronto, Canada - 4 weeks ago
-
Clerical Assistant
Toronto, Canada - 3 weeks ago
-
Project Manager II Knowledge Translation
Toronto, Canada - 4 weeks ago