Sales & Client Service Intern - Greater Toronto Area, Canada - Adventure Canada

Adventure Canada

Verified Company

Greater Toronto Area, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Adventure Canada is a dynamic leader in regenerative travel, specializing in expedition cruising, meaningful cultural connections, and conservation. We're looking to grow a team of people who are invested in these same values and business practices. At Adventure Canada, we consider our people our biggest asset. That's why you'll be treated as a team member, not just an employee. Together we create an informal, but professional atmosphere that is hard to find elsewhere.

Adventure Canada invites you to share in our success by joining our Sales and Client Services, Sales as an administrator intern.

This position presently requires 32 hours per week between Monday to Thursday; hours may increase to 40 hours per week if agreeable to both parties.

The position is primarily remote; however, some components of the position will require in-person work at our Mississauga office. This will be determined on a bi-weekly basis in advance.

Responsibilities for this role include

:

Respond to guest and travel agent inquiries with prompt, accurate, friendly, and efficient communication, fostering strong relationships
Supporting the Sales & Business Development Team with sales initiatives, reporting and data entry
Generate and maintain required manifests for internal and external tour operators; follow up with guests for required information
Undertake market research and gathering information through surveys
Attend and participate in team meetings and planning sessions
Assemble and organize client's predeparture packages of name tags, expedition jackets, baggage tags, etc. in advance of each trip
Other administrative and/or trip preparation duties to support the Sales, CSR, and Business Development teams as required

Skills & Experience Required
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We are proud to be a partner of Propel and offer work placement opportunities through the Propel Student Work Placement Program. As a program requirement, Canadian citizenship is mandatory for all applicants. Please ensure that you meet the eligibility criteria before applying.

:

TICO certified
Must be currently enrolled in an accredited postsecondary institution and able to provide proof of enrollment upon request
Pursuing education in Sales, Tourism, Business, or similar is preferred
Previous experience in a fastpaced customer service or sales environment (digital and/or inperson); experience in the travel industry is an asset
Highly proficient in Microsoft Office suite including Outlook, Excel, and Teams; previous experience with client database management and cloudbased technology is an asset
Comfortable in a small office/family business environment; positive and adaptable to a variety of duties
Ability to work from home remotely, both independently and collaborating within a fastpaced hybrid team environment
Excellent interpersonal communication skills, both written and oral
Stress Tolerant
Personal commitments towards lifelong education and implementing the Truth & Reconciliation Commission's calls to action are strong assets
A love for travel and familiarity with Adventure Canada's expedition destinations is desirable

Good to know

:

Adventure Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments.

If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with Adventure Canada values and all applicable legislation.