Manager of Community Peer Programs - Toronto, Canada - The Neighbourhood Group

The Neighbourhood Group

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

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The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen's Community House_

JOB OPPORTUNITY Job# TNG2024-48

POSITION TITLE:
Manager of Community Peer Programs

DEPARTMENT:
Urban Health and Homelessness Services

STATUS:
Contract Full-Time, non-bargaining unit

# HRS / WEEK: 35

CONTRACT DATES:
ASAP until May 1, 2025, or the return of the incumbent

REPORT TO:
Director, UHHS, or designate

HOURLY RATE:
Commensurate with experience

MAJOR DUTIES:

Supervision of one Coordinator and one Program Lead as well as support for one Supervisor. Ensure adequate performance management, supervision, training and evaluation is completed for all staff in a timely fashion. Consult with HR as necessary.
Provide support and intervention to indirect reports (45 + peers) when necessary. Organize restorative justice circles when needed.
Oversee policies, procedures and service practices to ensure the smooth daily operation of programs. Foster a team approach to service provision. Ensure our policies and practices confirm to relevant legislation and funding agreements.
Identify needs of participants and service gaps for the purposes of program evaluation and development, and respond by developing and implementing services to address service gaps and client identified needs.
Ensure meaningful client and community participation in the development of programs and services.
Deliver 'How To Supervise Peers' training to all departments at TNG on an ongoing basis. Engage in developing other trainings to further support peer program integration at TNG.
Engage with social enterprising models to further develop The Peer Training and Development education modules for external agencies looking to develop peer models.
Act as a resource person for TNG programs on peer work for individuals with a history of homelessness and as a speaker and spokesperson for the Peer Training and Development centre.
Prepare for and actively participate in supervision meetings with the Director, UHHS, including the establishment and evaluation of an annual workplan.
Attend and participate in Management Team meetings and other TNG activities as assigned.
Adhere to all House policies and procedures and ensure confidentiality is maintained on all client, human resources and agency matters.
Participate in compliance with health and safety regulations and instructions.
Adhere to the Code of Conduct and confidentiality policies

REQUIREMENTS & QUALIFICATIONS:

B.S.W./B.A. in a relevant field and 13 years experience in a nonprofit setting, or combined equivalent of education and experience
Progressively responsible work history including all aspects of supervision of fulltime staff including coaching, mentoring, performance management, training, orienting new staff and health/safety. Prefer experience in unionized workplace.
Recent demonstrated knowledge of the areas of harm reduction, substance use, homelessness and mental health.
Demonstrated experience working with peer workers and developing peerbased programs and services.
Recent experience in program development, implementation and evaluation.
Strong written and verbal communication skills. Superior skills in office computing and healthrelated MIS database systems.
Certification in Crisis Prevention and Intervention or willing to be trained.
Ability to work in a dynamic communitybased setting with marginalized populations.

Salary:
From $67,520.00 per year

Benefits:

Dental care
Extended health care
Paid time off

Schedule:

Monday to Friday

Application question(s):

How many years of experience do you have in supervising fulltime staff including coaching, mentoring, performance management, training, orienting new staff and health/safety?

Education: