Student Information Services Officer - North Vancouver, Canada - Capilano University

Capilano University

Verified Company

North Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Competition Number

S181076P
Position Title
Student Information Services Officer
Position Number
S99997
Employee Group
Staff
Position Status
Regular Full-Time
Start Date
01/02/2024
End Date (if applicable)

Department

Registrar's Office
Additional Notes

Location

North Vancouver
Working with us
At Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a highperforming team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC's Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.
Do you share our purpose and passion?
What you'll do
This is varied customer service, clerical, and administrative support work in support of Enrolment Services. An incumbent in this position is primarily responsible for providing a wide variety of information on university programs, services, policies and procedures to students, other employees and the general public. Duties include providing front line customer service, providing first level screening of customer needs, preparing files, assessing and compiling information, word processing, data entry, document filing, and scanning. The position reports to the Associate Registrar, Student Information Services and Reporting, and receives direction from the Supervisor, Registration and Student Information Services.
Provides front line customer service and information to students, staff, faculty and the general public regarding admissions, registration, student loans, and awards processes, University programs, services, procedures and policies. Redirects inquiries and refers people to other campus services as necessary.
Answers University switchboard calls, redirects calls, and handles emergency calls.
Evaluates and scans documents as received. Enters information relevant to the admissions process (e.g. grades, test scores, English assessments, etc). Ensures data entered is accurate.

What you'll bring

Completion of one year (approximately 30 credits) of postsecondary education.
Two years of related work experience, preferably in dealing with the public in an educational setting

For more information

For more information, please see the complete

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job description.

Benefits

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a

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sneak peak to see what it is like to work at Capilano University.
Posting Detail Information

Days and Hours of Work

Our standard work week is Monday to Friday, 8:30am 4:00pm. This position may include working evenings and weekends based on departmental needs.
Bridge Period (if applicable)

Pay Group