Account Manager/sales Representative - Vancouver, Canada - Van-Whole Produce

Van-Whole Produce

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Since opening in 1984, Van-Whole Produce has remained the leading experts in produce trading by providing high-quality and fresh produce to its clients.

With our continuous expansion of client networks, we now provide fresh produce to more than 1,300 produce markets across Canada.

To this day, we are still committed to provide personalized attention, value-added service and provide the highest quality in produce to our clients.

We place our customers first by bringing over 400 varieties of fresh produce from over 40 different countries.

Hours:

Monday to Friday and rotation working on Saturday. (44 hours)

Compensation:

Base Salary within threemonth probation, Base Salary plus Commission after the probation
Group Benefits + Retirement Pension Plan

Role and Responsibilities

External:

Call designated customer base within the weekly ordering cycle to maximize daily sales
Continually pursue potential new accounts and territories
Consolidate daily market information from competitors or retail stores and inform buying and sales staff in a timely manner
Thoroughly understand your customer's expectations and needs in order to set standards on supporting customer satisfaction
Monitor daily shorts and inform customers of next availability
Serve all front sales customers regardless of whom the account is allocated to
Schedule visitation to existing and potential accounts to develop better rapport and relationship

Internal:

Perform daily cooler walks to verify quality, labels and quantity
Report all inconsistencies with quality, inventory levels, product size, labels, and weight to the appropriate department (i.e. buyer, quality control staff)
Adhere to all company rules, regulations and policies
Attend weekly sales meeting and actively participate in departmental discussions
Review updated information on the sales bulletin board on a daily/weekly basis
Be accessible by phone to your customers and the company when absent from the office
Promote and sell all job off and distress items
Utilize weekly ads, prebooking orders, volume and loyalty discounts to maximize sales
Acting as a liaison between clients and other departments in the company
Monitor returns by controlling quality issues and operational errors at the source
Report any account issues or situation that may affect the account performance
Participate in sales forecasting and monitor daily, biweekly and monthly sales reports
Create and implement an action plan for any dropped accounts
Participate in building team spirit by respecting, assisting, sharing, interacting and projecting a positive attitude amongst team members

Qualifications and Education Requirements

Postsecondary education
Proven inside sales experience
High levels of integrity and commitment to providing exceptional customer service to clients
Strong phone presence
Selfmotivated with a positive and friendly attitude
High degree of professionalism
Strong organizational and timemanagement skills
Proficient in MS Office

Benefits: