bilingual membership records assistant - Toronto, Canada - ONTE OF TEACHERS

Description

Posting 24-26

Bilingual Membership Records Assistant

Membership Records Unit, Membership Services Department

Permanent Position, Category 1- Hiring Range $52,697 - $56,462

By reviewing documents in support of applications of teacher certification in Ontario, the Membership Records Assistant supports the quality and ongoing maintenance of the College's Member Registry.

The role includes a review of incoming documents such as academic and professional records.

French language proficiency testing will be administered.


Responsibilities:
Process and assess Canadian and international applications for teacher certification in Ontario in accordance with regulatory requirements
Examine documents to verify authenticity, and apply knowledge of regulatory requirements, official documentation, and official document sources in order to determine acceptability
Scan, image and maintain hard copy and digital documents
Provide accurate, timely and clear communication to applicants and members
Update member records and issue documentation in support of member qualifications and licensure in accordance with College by-laws and regulatory requirements
Prepare complex case recommendations for leadership review and approval
Provide regulatory information and technical support to faculties of education and providers of professional education programs
Contact external agencies for confirmation/verification of official documentation
Coordinate with other units within the College, as needed in support of member and applicant records
Cross-train for occasional assignment in comparable roles across the Membership Services Department
Assume selected Acting Officer duties when requested
Perform other duties as assigned.

Qualifications;

An ability to work independently as well as in a team environment
Experience within a regulatory, academic or credential assessment setting is considered a strong asset
Effective time management and organizational skills
High level of accuracy and attention to detail
Working knowledge of CRM systems, Microsoft Office
Strong problem-solving, analytical, decision-making and research skills
Ability to handle highly confidential and sensitive correspondence
Strong written communication skills
Knowledge of academic and professional documentation is an asset
Experience in assessment of fraud in hard copy and digital documentation is an asset

To apply, please submit your cover letter and resume through our application portal no later than May 29, 2024.

The Ontario College of Teachers offers competitive salaries, pension, comprehensive benefits and a modern, progressive work environment. This position operates with a mix of remote and in-office workdays.

The College's mandatory COVID-19 vaccination policy that requires all staff, including prospective new employees, to be fully vaccinated by a Health Canada approved COVID-19 vaccine has been temporarily suspended.

Currently new employees will not have to show evidence of vaccination. The College reserves the right to reactivate this policy at its discretion based on Public Health recommendations.

Individuals with valid medical or other human rights-based exemptions will continue to be considered for appropriate accommodation within the policy.

Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment.

We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.

Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.