Part-time Front Desk Agent - Ottawa, Canada - Travelodge Ottawa East

Travelodge Ottawa East

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

We are looking for someone to join our Team as a Part-Time Front Desk Agent

Shifts are 3pm to 11pm, every Saturday and Sunday

Must be flexible to work other hours on weekends and week day nights, if needed

$17.60/hr during 3 month probationary period.

$19.56/hr following completion of probationary period.

Duties and responsibilities include, but not limited to:

Greeting and registering guests (assigning rooms, issuing room keys or cards) as well as taking /confirming reservations
Contacting Housekeeping or maintenance staff if a Guest reports a problem/ Contact Housekeeping when rooms are vacated
Collect payment for accommodations and verify credit card at check in
Review account and charges with Guest at check out
Arrange taxis, restaurant reservations and tours for Guests as well as answer any inquiries they may have regarding the hotel or directions/recommendations for activities
Keep records of available rooms
Address Guest complaints or requests
Answer all incoming calls and direct them appropriately

Requirements: