IT Technician and Network Administrator - Montréal, Canada - Ville de Côte Saint-Luc
Description
Administrative Unit
The Information Technology (IT) Service is responsible for providing, maintaining,
and supporting the City's software, computers, network, telecommunications and various
technology services for staff, volunteers and partners. The various technology services
include, but are not limited to, security cameras, electronic access control systems, television
services, digital signage, audio-visual equipment and GPS systems. The I.T. Service
ensures that these services are implemented in accordance with security policies, procedures
and best practices.
The department oversees IT and technology projects, as well as collaborates with other
departments undertaking projects with a specific technology aspect
Principal Function
The Network Administrator must have a good level of knowledge of the City's technology
infrastructure and under the supervision of the Manager of Information Technology, will
actively participate in the delivery, maintenance and support of services that are provided
by the I.T. Department. The Network Administrator will also participate in the analysis of
new and existing systems by proposing technology ideas and solutions. Upon
recommendation of his supervisor, the Network Administrator will participate in the
implementation and execution of various IT projects.
Key Responsibilities
1. Provide first, second and third level support for I.T. services to City staff and
partners and, when necessary, coordinate with third parties for externally supported
services or when more qualified external resources are required.
2.
Install and configure computers, servers, network equipment and other technology
equipment as required in accordance with City policies and procedures and
guidelines established by the I.T. Manager.
3.
Create and maintain user accounts, manage security group profiles, and apply
appropriate permissions and access control to various IT services and systems.
When necessary, communicates appropriate procedures or information regarding
various technology tools to users in writing or verbally.
5.
Perform ongoing system maintenance tasks to ensure proper and efficient operation
of computer systems and services, to check for malfunctions, and to propose
solutions to make systems more efficient and reliable.
6.
Regularly monitor servers and network equipment to detect existing or potential
problems and performance issues and determine and implement appropriate
corrective actions.
7.
Regularly monitor the City's data backup systems.
- Document work and configuration changes performed and maintain the service
9.
Contribute to various IT projects and assist in the execution/implementation of
such projects in conjunction with the Manager.
10.
Be familiar with the technologies adopted by the IT department and become familiar
with new technologies implemented.
11.
Follow, if necessary, the methods and procedures put in place and manage efficiently
his time when performing his tasks, while considering prioritization and the use of
automation tools, batch files and scripts.
12.
Perform all other tasks related to his job.
Qualifications
Education:
- College diploma with specialization in an appropriate field or sector
Experience:
- Three (3) years of relevant experience years of similar work
Required:
- Bilingual.
- Ability to install, maintain and troubleshoot Windows client and server operating systems and software, as well as computers, peripherals, servers and network equipment.
- Knowledge of networking concepts and firewall configurations and policies.
- Write and use scripts to automate processes.
- Adapt easily to new and emerging technologies.
- Good communication and interpersonal skills.
- Demonstrate initiative.
- Work well under pressure and in a team environment
N.B. You may be required to submit to a written competency test.
- _______________________________
Note
Equal Employment Opportunity
Please advise us of any disabilities that would require special accommodations should you be invited to an assessment process. Please be assured that we will treat this information as confidential.
Note
Please note that the City is a recognized organization under the Charter of the French Language and can use both the official language and another language.
Application Procedure:
-
We thank all applicants for their interest. However, we will only contact those under consideration. Thank you._
Job Types:
Full-time, Permanent
Salary:
$60,288.95 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Onsite gym
- Onsite parking
- Paid time off
- VRSP
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- English (preferred)
- French (preferred)
Licence/Certification:
- Driving Licence class 5 proviencial
More jobs from Ville de Côte Saint-Luc
-
Bibliothécaire
Montréal, Canada - 2 weeks ago
-
Préposé à L'accueil Aux Droits D'entrée Et Aux
Montréal, Canada - 3 weeks ago
-
Gestionnaire Service de L'aménagement Urbain
Montréal, Canada - 3 weeks ago
-
Technicien(Ne) en Arboriculture
Montréal, Canada - 3 weeks ago
-
Agent(E) de Sécurité Publique
Montréal, Canada - 5 days ago
-
Bibliothécaire
Montréal, Canada - 3 weeks ago