Summer Licensing Liaison Officer - Brampton, Canada - City of Brampton
Description
Job Description:
JOB TITLE:
Summer Licensing Liaison Officer
DEPARTMENT:
Legislative Services
NUMBER OF POSITIONS: 2
JOB STATUS & DURATION:
Temporary
HOURS OF WORK: 24 hour workweek / shift work / variable hours
LOCATION:
Animal Enforcement and Bylaw Services Building
HOURLY RATE:
$19.45
JOB TYPE**:
Management and Administration
POSTING DATE:
March 01, 2024
CLOSING DATE:
March 15, 2024
AREA OF RESPONSIBILITY:
Reporting to the Animal Services Supervisor, this position provides project, program, and/or administrative support to the division in the field with regards to pet licensing and outreach.
- Provide program assistance in support of divisional initiatives, programs, processes, projects, and events. Participates in working groups and brainstorming sessions to provide input.
- Perform quantitative/qualitative research to identify information on programming as requested
- Respond to customer inquiries/concerns and provide information regarding programs and services to meet divisional service standards
- Delivers and discusses contentious information/directives which may be resisted and uses mediation, conflict resolution, and calming and deescalation techniques
- Performs doortodoor canvassing to determine if there are pet(s), which require licensing and maintains an up to date map indicating the completed areas
- Issue notices; warning and penalty. And ensure required remediation is performed and completed.
- Assist with administrative and sectional program duties, including correspondence, documentation, record keeping, filing, minute taking, preparing memos, reports, and presentation materials
- Process and accept payments for point of sale transactions
- Assist in the implementation of division projects and operations
- Participates in working groups and brainstorming sessions to provide input and ideas
- Assist with data entry and data management
- Communicate and follow up with business partners; both internal and external, as required to complete tasks / projects on time
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
SELECTION CRITERIA:
- Demonstrated working knowledge of Animal care and services
- Must be currently enrolled in a fulltime postsecondary program, returning for the upcoming fall semester.
- Class G Ontario Drivers' License an asset
- Effective customer service skills
- Ability to prioritize and effective time management and organizational skills
- Experience with Chameleon software considered an asset
- **_Various tests and/or exams may be administered as part of the selection criteria._
Alternate formats will be provided upon request.
Interview:
Our recruitment process will be completed with video conference technology.
If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.
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