Residence Conduct Coordinator - London, Canada - Western University

Western University

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Classification & Regular Hours:

Hours per Week: 35

Salary Grade: 15

About Western:

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us:

The Division of Housing and Ancillary Services is committed to providing a first-class residence experience for over 5,300 Western students while supporting the academic mission of the University and ensuring profitability and cost effectiveness of divisional operations.

We provide thriving residence communities which engage our diverse student population.

Responsibilities:

Working from the theoretical frameworks and guiding principles of restorative justice and transformational learning, The Residence Conduct Coordinator role supports the behaviour management and educational discipline practices of Western's residence communities.

Western's residence system actively fosters the personal and social development of students who are held accountable for violations of the Residence Contract.

The role contributes to the overall residence curriculum through the support of the residence life program.

The behavioural management system is designed to promote self-discipline and increase capacity to respect the rights of others.

The Residence Conduct Coordinator will provide support to all residence buildings, using appropriate conflict mediation methods and emphasize educational opportunities that are fostered through the residence behaviour management process.

The role will oversee the issuance and compliance of educational sanctions and facilitate educational seminars.

In collaboration with the Associate Director, Conduct & Conflict Resolution, the Residence Conduct Coordinator will facilitate alternative dispute resolution and restorative approaches to address student behavioural concerns.

Qualifications:

Education:

University degree including studies in Behavioural Sciences, Social Sciences and/or Education
Master's degree focused in Behavioural Sciences, Social Sciences and/or Education is preferred
Certification in Alternative Dispute Resolution training including mediation and restorative justice facilitation would be an asset

Experience:

3 years' professional conduct with demonstrated leadership experience in a postsecondary setting, combined with employment experience demonstrating risk management skills, as well as organizational, customer service and administrative competence
Experience with restorative justice practice and other alternative dispute resolution experience is preferred

Knowledge, Skills & Abilities:

Excellent organizational and time management skills and ability to assess priorities, work independently to meet required deadlines with conflicting demands and changing priorities
Able to set priorities, delegate effectively and make sound decisions
Resultsoriented and able to handle many tasks and maintain a high level of individual and team performance
Working knowledge and/or experience building teams within a large community of students, studentstaff, and professional staff
Demonstrated welldeveloped collaborative skills and the demonstrated ability to interact effectively with individuals at all levels of the organization and the public
Strong customer service skills to handle inquiries and resolve issues in a professional and timely manner
High level of integrity and trust, tact and diplomacy
A welldefined sense of diplomacy and judgement including solid negotiation, crisis management and conflict resolution skills
Approachable and understanding individual with a high degree of customer focus
Good listening skills and an ability to establish effective routines for excellent communication with all members of the team to maximize productivity
Ability to handle conflict constructively with welldeveloped conflict resolution skills; mediation training an asset
Capacity to establish rapport, support and demonstrate openness to persons of diverse backgrounds and beliefs
Strong oral and written communication skills with welldeveloped presentation skills
Intermediate computer skills in Microsoft Office (Word, Excel and PowerPoint)
Ability and willingness to be oncall on a rotational basis, and to work seasonally long hours, including frequent events and weekends

Background Checks:

Please note, successful applicants may be required to produce current record check(s) (e.g. vulnerable sector, criminal record and police information) from a police service prior to commencing employment.

**Western Va