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    Conseiller balancement - Montreal, Canada - CGI

    CGI
    CGI background
    Full time
    Description

    Position Description:

    CGI - Payroll Services Center (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. We take pride in our privileged relationships with clients, and their satisfaction rate is exceptionally high.

    Every day, our members assist thousands of clients in processing employee payrolls across various industries. In this role, you'll contribute to the success of local businesses within a dynamic team, alongside over professionals and more than 55, clients

    We're looking for a reliable and motivated individual. Are you ready to play a pivotal role?

    We're prepared for you:
    - Continuous learning: We provide comprehensive and ongoing paid training on Canadian payroll.
    - Work-life balance: Weekday daytime schedule with flexibility.
    - Recognized workplace environment: Certified as one of the best workplaces in Canada.
    - Employee assistance program, health and wellness programs, full insurance coverage, financial aid for job-related studies.
    - Career development supported by a professional development plan.
    - Access to stock purchase plan, profit-sharing plan from day one.
    - Customizable benefits: Flexible insurance plan, telemedicine, and more."

    Your future duties and responsibilities:

    Called upon to play the role of an advisor within a close-knit team in direct contact with informed clients, you will be responsible for the following:

    In addition to performing monthly balancing for out-of-balance companies, the advisor will be responsible for all operational activities related to producing tax slips for Desjardins clients. During the balancing period, the candidate will need to:

    Monthly identification of out-of-balance companies across all sectors
    Communicate with clients and make necessary corrections
    Monitor cumulative balances and ensure there are no recurring issues from month to month
    Correct and track negative cases
    Establish and maintain up-to-date statistics
    Actively participate in operational tasks related to completed companies
    During the year-end period, the advisor will also be responsible for the following tasks:

    Monitor activities under their responsibility related to year-end
    Coordinate and provide necessary follow-up on various team tasks while providing progress updates
    Validate pre-production of tax slips
    Identify, resolve, and document issues or anomalies
    Distribute, validate, and track control reports
    Be responsible for reproducing tax slips
    Correct and input specific cases (e.g., eligible gains)
    Ensure follow-up for file production with government authorities
    Actively participate in sector meetings and working committees
    Provide technical support to year-end team members
    Perform quality control between the current environment and 'T4'
    Contribute to establishing processes for balancing or year-end, implement them, and, if necessary, ensure effective communication
    Participate in any relevant year-end mandates."

    Required qualifications to be successful in this role:

    -College diploma in administration, accounting, or a related field, or any other combination of relevant education and experience:

    -Minimum of 3 years of experience related to payroll
    -Strong customer service skills
    -Excellent problem-solving abilities
    -Ability to work under pressure, manage priorities effectively, and meet deadlines
    -Excellent communication skills (spoken and written) in French and English (an asset)
    -Proficiency in a payroll application (such as Suite Internet Nethris or Employeur D)
    -Proficiency in the Opéra application
    -Mastery of Microsoft Office suite tools (Word, Excel, PowerPoint) and internet navigation

    ADVANTAGES:
    -Completion of the 'Understanding Payroll Principles' and 'Mastering Payroll Legislation' courses at Collège Ahuntsic, or certification from the Canadian Payroll Association (CPA)."

    Skills:

  • Analytical Thinking
  • Customer Service & Support


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