Retail Clerk - Kitchener, Canada - Mennonite Central Committee

Mennonite Central Committee

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title

Retail Clerk

FTE

0.30

Compensation Type

Hourly

Salary Minimum
- $20.30

Salary Description

Benefits

Location City

Kitchener

Location Country

Canada

Location Description

This position is at the Thrift on Kent Thrift Shop, 50 Kent Ave, Kitchener Ontario

Applications Close Date

Sep 10, 2023

Start Date

Sep 18, 2023

Start Date Flexible

Term Length

Dec 20, 2023

Qualifications

Required
Selfmotivated and willing to take initiative while at the same time willing to work as a team with staff and volunteers
Ability to create an atmosphere of a positive Christian presence within the shop
Strong interpersonal skills with people of all ages and backgrounds
Willing and able to work with a variety of people in a friendly way
Create a customer centric culture create a positive experience in all interaction points with customers, donors, volunteers, and colleagues
As a retail business must be willing and able to work a variety of hours including evenings and Saturdays
Ability to lift 50 lbs. and exert 11 to 25 lbs. of force frequently
May require 6 or more hours of intermittent standing or walking in a standard workday
Ability to repeatedly bend or stoop to floor level shelves and able to reach upper shelves with use of a stool or a ladder when necessary
Ability to make quick and thoughtful decisions
Basic computer skills (MS Word, MS Excel, Internet)
Healthy balance of patience and energy
Heart for justice, active peacemaking and global understanding
Police vulnerable sector check (required upon hire)
Legally able to work in Canada

Preferred

Experience working with volunteers
Awareness of secondhand market, retail trends and merchandising
Knowledge of antiques and collectibles

Job Synopsis

This hourly parttime position is responsible for maintaining a high quality of customer service while keeping up in a fast paced, highcapacity setting. This position works closely with the retail team in the daytoday requirements of the retail area of the thrift shop.

This role requires availability mainly in the evenings and Saturday.

Scheduling is based on the retail needs of the shop and a minimum of 12 hours per week will be scheduled.

The Retail Clerk's assignment will be in the retail area, including as a cashier: assisting volunteers on cash; providing excellent customer service; issuing refunds when needed, merchandising the floor: maintaining cleanliness; prepping shop for seasonal displays; creating feature displays; putting out priced donations from the workroom; assisting with closing the shop; assisting with cash duties as it pertains to the retail area: creating and counting floats, preparing daily reconciliations.

The Retail Clerk is accountable to the Retail Coordinator.

The Thrift on Kent Thrift Shop seeks to be a friendly, caring presence in the community, showing value and respect to all.

Practicing and promoting faithful stewardship and care for God's creation and raising funds for MCC are also key components to the mission statement of this and other MCCO Thrift Shops.

MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged.

MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in 57 countries with 716 partners, 1133 staff and 40,000 volunteers.

Challenges

Key Responsibilities

General
Serve as a brand advocate and ambassador for MCC mission and values in every interaction with customers and donors
Support Associates, Coordinators/Managers as needed to meet the demands of daily operations
Assist with special events and projects as needed
Establish and maintain positive working relationships with volunteers
Greet customers and donors, respond to questions, and provide outstanding customer service

Retail

Be proactive in maintaining clean workspaces that meet health & safety standards, in the workroom and on the retail floor
Assist in maintaining the stock on the retail floor and setting up merchandise displays
Utilize the POS system to cash customers out or administer returns, covering cash when needed

Other

Assist with kitchen responsibilities (set up, clean up, etc.)
Share the news about MCC and MCC Thrift Shops in the community
Perform other jobrelated duties as assigned
Participate in MCCO orientation, Peace Conference and Staff Development Day
Participate in a local faith community, being willing to use personal gifts within this community and model nonviolent peacemaking through respectful interaction with others
Maintain a high level of integrity, reflecting Christian respect and Christ's unconditional love to those with whom you work, including colleagues, partner agencie