Production Coordinator - Markham, Canada - TPS Promotions & Incentives

TPS Promotions & Incentives
TPS Promotions & Incentives
Verified Company
Markham, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

TPS Promotions & Incentives is an international award winning, innovative and reliable supplier of promotional products, incentive programs, print, POP, fulfillment and e-store solutions.

We provide promotional solutions for industry leading, progressive brand-oriented companies providing measurable results against strategic sales, marketing and HR objectives.


As the exclusive Canadian member of The PeerNet Group and part owner of IGC Global Promotions, the world's largest promotional products company with 55 partners in 49 countries, TPS enjoys unparalleled purchasing power, a best-in-class global supply chain and the ability to execute for our clients globally.


Our expertise in Product Safety, Quality Assurance, Regulatory Compliance, Ethical Production and Social Compliance ensure that all client projects are professionally managed for on-time delivery with the highest degree of compliance, integrity and quality.


Other perks include:

  • Dogfriendly work environment
  • Paid birthday day off
  • Paid sick days for fulltime employees
  • Reimbursement of eligible tuition/education fees
  • Internal job posting program with employee referral bonus
What is the role?


If you enjoy playing a critical role managing lots of balls in the air and acting as a bridge between outside business partners and your internal team, then by all means read on As a Production Coordinator you would be responsible for processing all drop-ship/special orders and assisting Account Managers in processing client ordering requests.

What will you do?

  • Completed detailed order entry, prepare sales order confirmations to clients and followup to confirm receipt;
  • Work with clients to record and resolve any issues or changes to orders;
  • Followup with suppliers for art proofs, preproduction samples as required for order and send to client for approval;
  • Create packing slips as required and confirm the order ship date with the supplier;
  • Review shipping records to obtain any additional freight, duty or brokerage charges;
  • Prepare sales orders for Account Manager approval before final fulfillment for invoicing;
  • Prepare and submit client reports as required;
  • Coordinating inbound freight (and possibly import duties and brokerage fees for import orders;
  • Coordinating quality assurance inspections, lab testing, QC inspections as required;
  • Assist with coverage of Receptionists' lunch hour;
  • Other duties as assigned.
What will you need to succeed?

  • 1 year of related customer service, order production and order fulfillment experience;
  • Experience in roles that require a significant level of attention to detail;
  • Excellent organizational and timemanagement skills;
  • Ability to multitask, managing many projects with accuracy, each with critical time lines in a fastpaced environment;
  • Exceptional customer service approach;
  • Comfortable corresponding and speaking with internal stakeholders, clients and suppliers at various levels of authority;
  • Works well in a collaborative team environment;
  • Excellent oral and written communication skills;
  • Knowledgeable of MS Office suite & and general comfort using different webbased technology.


TPS Promotions & Incentives is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA).

Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed.


TPS Promotions & Incentives is an equal opportunity employer and we would like to thank all applicants for their interest.


Job Types:
Full-time, Permanent


Salary:
$42,000.00-$48,000.00 per year


Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift

COVID-19 considerations:
Masks are currently optional in our workplace. Guests are required to complete a symptom screening questionnaire upon arrival at our facility.


Ability to commute/relocate:

  • Markham, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Order Production: 1 year (required)
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