Pt Front Desk Agent/night Auditor - Kingston, Canada - Hampton Inn Kingston

Hampton Inn Kingston
Hampton Inn Kingston
Verified Company
Kingston, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Job description

Front Desk Agent

  • Greet customers immediately with a friendly and sincere welcome.
  • Handle reservations, checkins, checkouts.
  • Must be able to accurately handle cash transactions.
  • Good communication skills and multitasking skills is essential to this position.
  • Knowledge of local attractions.
  • Work well under pressure.
  • Handle difficult situations with minimum supervision.
  • Be able to work independently and as a team.
  • Attention to detail very important

Night Auditor

Responsibilities:


  • Prepare the daily night audit proceedings and system backups.
  • Audit, balance and report on all cash and credit operations to include but not limited to over/short figures, deposits, counts, house charges, postings, etc. and reset all registers to ensure accurate, timely information.
  • Audit, balance, post and report on the front desk to include but not limited to; room charges, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits to ensure accuracy and verify proper cash handling procedures are followed.
  • Ensure any discrepancies are reported and brought to the attention of the Front Office Manager/Operations Manager
  • Prepare and input statistics and income journal sheets for preparation of daily reports.
  • Balance and close all bank ticket codes, daily.
  • Assist in taking and placing wakeup calls, as needed.
  • Perform the duties of Guest Service Agent including check in/check out.
  • Perform the duties of Bell/Door/Valet/cleaning/room checking.
  • Have thorough knowledge of emergency and front office procedures.
  • Ensure the safety and wellbeing of guests and staff during the overnight period.
  • Other duties as assigned.

Required Schedule
**Morning Shift - 7am to 3pm, Pm Shift - 3pm

  • 11pm, Night Shift 11pm7am**
    ONLY CANDIDATES ELIGIBLE TO WORK IN CANADA AND IS CURRENTLY IN KINGSTON WILL BE CONSIDERED FOR THIS POSITIONFLEXIBILITY IS REQUIRED
    Bi-Lingual would be an Asset

Job Types:
Part-time, Permanent


Salary:
$18.00-$18.50 per hour


Expected hours:
per week


Benefits:


  • Extended health care
  • Onsite parking
  • Vision care

Schedule:

  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekends as needed

Application question(s):

  • Are you able and available to work any of the 3 required shifts?
  • Are you able to provide a police clearance report prior to starting

Experience:


  • Customer service: 2 years (required)

Ability to Commute:

  • Kingston, ON K7K 7E6 (required)

Ability to Relocate:

  • Kingston, ON K7K 7E6: Relocate before starting work (required)

Work Location:
In person
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