Street Outreach Worker - Ottawa, Canada - The Salvation Army Ottawa Booth Centre

The Salvation Army Ottawa Booth Centre

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Purpose summary:

Street outreach workers participate as members of various 2-person teams mobile teams working with the street entrenched population to ensure their basic needs are being met while encouraging and assisting them in moving towards the initial steps of securing housing.

Street Outreach workers are required to work various 8 hrs shifts between 11am-3am.
There are 3 specialty teams within the program:

Emergency Response
Traditional outreach work including wellness checks, transports, diversion calls and dispersing of emergency supplies to homeless individuals

Encampment engagement

Regularly visit known encampments and interact with the population to determine needs and assist those who meet the program mandate with accessing housing services. Respond to community concerns regarding encampments and large groups. Complete risk assessments and safety planning prior to each engagement, ensuring the uniqueness of each visit is noted and addressed making team safety a priority

In addition, each team is responsible to log and case-note, all contacts and notation of service provided to clients as well as follow up with clients known to sleep outdoors.

Finally each team member must share driving responsibility and safe operation of Street Outreach Van during 8 hr. shift adhering to all Ottawa Booth Centre vehicles polices.

Street outreach workers must be prepared to engage individuals in situations and locations that some might find unfavorable, including meeting with clientele at night after dark in unconventional environments (parks, under bridges etc.) and engage in a collaborative approach to planning safe exits based on industry best practices.

They must always operate with 'safety first' mind set.

This position requires an open, non-judgmental attitude towards the homeless population and the struggles they deal with on a daily basis.

Street outreach workers will interact with highly intoxicated individuals, those with severe mental health issues and potentially angry and abusive clients.

The ability to de-escalate situations and make quick, appropriate, collaborative decisions under competing priorities and situations is imperative.

Physically Requirements:

A street outreach worker must be able to lift up to 50 pounds with assistance
Support and assist clients in safely entering and exiting the Outreach van
Sit and/or drive a vehicle for long periods
Must be able to work in unfavorable weather conditions such as rain and cold
Must be able to walk distances through parks, open spaces as well as urban spaces

Education, Qualifications and Experience:

A relevant postsecondary education in social services with training in harm reduction, addiction and mental health service or equivalent work experience is essential
Two years' experience, ideally in an outreach setting, in direct client service with the homeless
At minimum, most recent 2 years driving experience with a valid 'G' class driver's license
Current clean driver's abstract is essential
Clear Police background check for working with a vulnerable population

Hours:
Saturday to Wednesday - 11:00am - 7:00pm and 7:00pm - 3:00am, on a rotational basis, inclusive of statutory holidays

Hourly premium available for late night and weekend work

Temp contract ending March 31, 2024

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
$23.63 per hour

Benefits: