Treatment Coordinator - Mississauga, Canada - Dentalcorp Canada

Dentalcorp Canada

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:
Kerhoulas Dental is conveniently located in the Village of Streetsville, just off Queen Street South on Thomas Street. Our Mississauga office has been designed for our patients' comfort and convenience. We love our community and have been passionately serving our Mississauga patients for years. Check out our website to learn more

The Opportunity:

We're seeking a Treatment Coordinator to join our team As a Treatment Coordinator, your main responsibility will be to effectively communicate treatment options and associated costs to our patients.

You'll serve as the liaison between our doctors and patients, gathering information from new patients, collaborating on treatment plans, and presenting these plans to our patients.

We're looking for someone who is knowledgeable about various treatments, timelines, and capable of negotiating financial arrangements with our clients.

Additionally, you'll create a welcoming environment for our patients, especially those with concerns about dental expenses.

In this role, you'll also coordinate with other offices involved in patient care and handle internal accounting tasks to support our practice's profitability goals.

If you're passionate about patient care and have strong communication and organizational skills, we'd love to have you join our team

Schedule:
Full-Time- Mondays 12:00pm - 8:00pm- Tuesdays 7:30am - 5:00pm- Wednesdays 11:00am - 7:00pm- Thursdays 12:00pm - 8:00pm- 2 Saturdays/month 10:00am - 3:00pm

Benefits of Joining Our Team:

Competitive compensation
Free onsite parking for staff
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, shortterm counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industryleading continuing education
Attend social and CE events to network with dental professionals in your community
Worklife balance and flexibility
Access to modernized technology to provide optimal oral care to patients

Responsibilities:

Be present during comprehensive exams to understand patient treatment need and when necessary, attend recare exams to understand patient treatment needs
Ensure patients understand their treatment plan
Handle objections to the proposed treatment
Present case fees and financial options to patients
Present or copresent the treatment plan and consent
Educate patients, as necessary, regarding their dental benefits
Participate in huddles by providing vital information for customer service and case acceptance
Prepare for the Perfect Day meeting by reviewing the day's patients with outstanding treatment needs and presenting them to the team
Determine dental benefit eligibility, limitations, and payment estimates necessary to facilitate financial arrangements
Ensure patients are uptodate on their financial obligations
Proactively communicate with the back office so they know any changes in the patient's financial status
Maintain the consultation room neat, orderly, and welcoming
Assist in maintaining and developing systems such as checklists to verify workflow and streamline patient care
Complete other daily task checklists as assigned
Ask satisfied patients for a referral/online testimonial
Write or call patients who made a remarkable impact on the office, thanking them for being patients
Fully utilize administrative time to prepare for the next day

About You:

A minimum of 2+ years of experience in a Treatment Coordinator role
Comprehensive knowledge of dentistry and the ability to explain procedures in simple terms
Exceptional communication skills, both verbal and written
Proficiency with computer systems and familiarity with dental software
Outstanding customer service and telephone etiquette
Selfmotivated with the ability to work independently
Strong influencing and negotiation abilities
Excellent organizational skill
Creative problemsolving abilities
A thorough understanding of scheduling and financial systems
The capability to thrive in a team environment and contribute positively
Ability to work autonomously, taking initiative and responsibility for tasks