Enrollment Specialist - Halifax, Canada - NTT DATA

NTT DATA

Verified Company

Halifax, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

NTT DATA's Client is seeking an Enrollment Specialist where the slected resource will be responsible for:

Analyzing and processing enrollment transactions in accordance with plan provisions
Acting on enrollment transactions based on knowledge of eligibility and plan requirements
Outreaching as necessary to obtain missing and required information for enrollment
Ensuring customer satisfaction and strive to meet service standards
Collaborating with management or other team members as appropriate to proactively address service issues and concerns
Working with staff to resolve questions
Working with examiners and audit team on audit findings
Required Skills for this role include:
2+ year(s) of data entry experience that required a focus on quality including attention to detail, accuracy, and accountability for your work product.
2+ years of experience that required prioritizing your workload to meet deadlines
An education level of at least a high school diploma or GED
Communicating effectively and professionally with both internal and external customers to resolve questions and issues
Collaborating with management or other team members as appropriate to proactively address service issues and concerns

Preferred Skills for this role include:

1+ year(s) of experience in the healthcare industry such as medical claims coding, membership enrollment functions, call center
1+ year(s) of experience with individual and group supplemental products, including Medicare supplements, limited benefit medical, dental/vision, critical illness and voluntary benefit plans.
Previous coaching or mentoring experience
All new hires will be required to successfully complete our training classes and demonstrate proficiency of the material

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.