Food Services Supervisor - Kitchener, Canada - Conestoga Students Incorporated

Sophia Lee

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Sophia Lee

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Description

Location:
Conestoga College - Doon Campus - The Venue Restaurant and Bar (Work at other locations as required)


Reports to:
Hospitality Manager or, in their absence, Sr. Manager, Food & Hospitality


Time Requirement: 35 hours per week (some evenings and weekends may be required)


Pay Band (to start): $45,500 to $53,500


Start Date:
August 2023**
COMPANY OVERVIEW


Conestoga Student Services Incorporated ("CSSI") was founded in 1973 and is the official student association representing more than 21,000 students at all Conestoga College campuses.

Working on CSSI's full-time team would give you access to the following benefits and perks:

  • Competitive salary based on job market data
  • Bonuses and gratuities
  • Health & dental benefits
  • RRSP contribution plan
  • Tuition reimbursement for parttime studies
  • Reimbursement for workrelated travel expenses
  • Paid time off for cultural observation
  • Flexible work hours and remote work

POSITION OVERVIEW


The Food Services Supervisor is responsible for overseeing and coordinating the operations of CSSI's restaurant services with primary focus on front-of-house operations in The Venue Restaurant & Bar and for the Catering Co.

The Food Services Supervisor also provides support in other food services functions and locations as needed.


The Food Services Supervisor provides supervision and direction to other staff in the coordination of food services within Conestoga Student Services Inc.

(CSSI).

In carrying out supervisory responsibilities, the Food Services Supervisor must cultivate and maintain a diverse and inclusive environment in which the variety of participants' backgrounds, experiences, places of origin, racial/ethnic identities, sexual identities, gender, ages, and more are heard, respected, and valued by everyone.

This position reports to the Hospitality Manager or, in their absence, Sr. Manager, Food & Hospitality. It is also important that the Food Services Supervisor works extremely closely with the Sr.

Manager, Food & Hospitality to ensure that they are up to date on the basic overall operations of CSSI's food services functions.

It is crucial that the Food Services Supervisor recognizes that service to employees and students is a top priority.


DUTIES AND RESPONSIBILITIES

Supervision of Staff

  • Assist in the operational management of CSSI's Venue Restaurant & Bar and Catering Co.
  • Supervise the daytoday duties and responsibilities of the restaurant team, including (but not limited to) scheduling, team motivation, performance management, and disciplining/terminating where required in conjunction with the Sr. Manager, Food & Hospitality and Human Resources department
  • Create and monitor weekly work schedules for Food Services staff
  • Train and supervise all new and current Food Services staff
  • Ensure Food Services team members are maintaining order and adhering to the schedule and operational procedures as outlined
  • Edit and approve hours of work, submitting biweekly timesheets to the Human Resources department
  • Ensure quality food, beverage, and customer service are provided to the students and faculty of Conestoga College, ensuring food items are made in a timely manner and of the highest quality, expediting orders where necessary
  • Ensure Food Services staff complete all required legislative training and onboarding procedures in collaboration with Human Resources

Food Services**- As needed, prepare food and drink items in accordance with CSSI's specifications/recipes

  • As needed, take orders and serve guests in accordance with CSSI's guidelines
  • Operate various kitchen equipment as required
  • Maintain uptodate knowledge of the products and pricing of food, beverages, and specials
  • Operate cash register to accept various types of tender from guests, provide proper change to guests, balance cash drawer and receipts, and document discrepancies
  • Count till before every shift to ensure it contains the correct starting float amount
  • Perform daily/weekly inventory checks, update inventory reports/pricing for submission to Finance, and order/stock/store food and beverage items when needed
  • Check bar variance daily and report discrepancies to the Hospitality Manager or, in their absence, Sr. Manager, Food & Hospitality
  • Complete accurate opening and closing reports
  • Report on revenue and labour spending daily
  • Maintain a clean and safe work environment to ensure the health & safety of guests and coworkers at all times; clean and sanitize all work areas and frequently touched surfaces before and after every use, including (but not limited to): the cooking area, preparation area, cooking equipment, storage areas, floors, service areas
  • As needed, serve alcoholic beverages to patrons in accordance with all relevant laws and policies
  • Perform related duties and responsibilities as required to support other CSSI Food Services areas

QUALIFICATIONS

  • Must be able to complete Smart Serve training

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