Shelter Support Worker - Toronto, Canada - YWCA Toronto

YWCA Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Internal and External Job Posting

Shelter Support Worker - Day

YWCA Davenport

JOB ID:
DAV874

Employment Type:
Full-Time, Contract

Work Hours:35 hours per week, Wednesday to Sunday 8:00 am to 4:00 pm

***(on -call responsibilities; may be required to work occasional overnights)

Salary:
$52,348 annually (L6), plus comprehensive benefits

Contract Start Date:
May 8, 2023

Contract End Date:
October 2, 2024

Location:348 Davenport Road Toronto, ON, M5R 1K6

Internal Application Deadline:
Thursday, April 27, 2023

External Application Deadline:
Monday, May 1, 2023

***
JOIN OUR TEAM
***The Shelter Support Worker works within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression. They act as a resource to staff and clients and is responsible for providing a full range of services which includes crisis counselling, case management and the development, implementation and evaluation of workshops. The position shares in the responsibility of the overall health and safety of the building and will work in an open shelter/work environment without a dedicated office space.

ABOUT YWCA TORONTO - YWCA DAVENPORT

YWCA Davenport provides up to 80 emergency shelter beds to young women years of age) and adult women (25 and older).

This shelter is a pet friendly shelter and will accommodate up to 14 animals (dogs, cats and rabbits).

Shelter workers will work a fixed schedule that may include week day and/or weekend work and will be responsible for case planning of all shelter residents.

This shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.

KEY RESPONSIBILTIES

Applies knowledge of the issues of trauma and the dynamics of woman abuse and homelessness to develop and implement effective support strategies
Provides daily support services to residents (e.g. tokens, providing personal hygiene items and toiletries, first aid, longdistance calls and assists with completion of forms and statements);
Exercises precautions to ensure the safety of residents and completes risk assessments and safety plans;
Uses mediation and counselling skills to maintain a cooperative, supportive and productive shelter environment;
Provides information and referrals and advocates for clients facing issues of homelessness and trauma;
Negotiates supportive and flexible strategies to assist residents with mental health issues to access the support within the shelter and in the community;
Negotiates treatment plans with residents that focus on harm reduction;
Develops, implements and evaluates workshops and groups that address clients' mental health issues and experience of trauma using interactive techniques (i.e. expressive art techniques) and collaborates with other YWCA programs;
Maintains, records, compiles program statistics and prepares reports and correspondence.

***
QUALIFICATIONS

Indepth knowledge of an academic discipline normally acquired through completion of a supervised undergraduate degree (e.g. BSW);
(Cases for Equivalency will be considered);
Completion of workshops and courses pertaining to mental illness, trauma, harm reduction, crisis deescalation and antioppressive practice;
1 to 3 years' experience in counselling and group work focused on clients at risk and/or homeless women;
Completion of Toronto Hostel's Training Certificate (T.H.T.C.) or equivalent;
Demonstrated knowledge of harm reduction principles and practice;
Demonstrated knowledge of community resources and supports focused on mental health and group support;
Indepth knowledge of the dynamics of woman abuse and trauma within an antioppression framework;
Demonstrated experience in the development, delivery and evaluation of workshops and groups;
Experience delivering culturally sensitive services in a multicultural environment;
Excellent communication and interpersonal skills;
Knowledge and understanding of mental health, substance use/addictions, advocacy, refugee and immigration issues and homelessness;
Life Skills Certificate an asset;
A certificate in trauma counselling would be an asset;
Knowledge of a second language and/or culture would be an asset.

Vaccination Policy:

In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

HOW TO APPLY
******YWCA Toronto is a Scent-Sensitive Workplace.

Posting Date:
April 18, 2023

About YWCA Toronto:

YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer