Operations Manager - Vancouver, Canada - BEST - For A Cleaner World

BEST - For A Cleaner World

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

BEST Service Pros is a leading janitorial and building services provider with a specialization in post secondary institutions. We are based out of Coquitlam, BC but maintain sites across BC, AB and ON. We have been recognized by
Deloitte for being one of
Canada's Best Managed Companies - Gold Standard and by
Waterstone Human Capital as one of
Canada's 10 Most Admired Corporate Cultures

Location:
Vancouver, BC

We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization.

You'll also get to enjoy the following perks:

Competitive wages and benefits packages
Flexible work schedules
An excellent company culture with access to educational grants, team events and celebrations
Employee appreciation through rewards and recognition, team building events
Opportunities for career advancement through training and development

Duties and Responsibilities:

Manage and develop assigned region's operational team to drive revenue growth, team productivity, while promoting customer satisfaction and building long term relationship
Hire, on board, and train new Site Managers and Assistant Site Managers
Identify, develop, and support growth plans for project works
Prepare and manage budgets and ensure expense control for each site
Conduct regular debriefs with Site Managers and/or Assistant Site Managers
Recommend improvement plans to eliminate revenue leakage by controlling and reducing cost
Participate in new contract negotiations
Provide senior management with operational activity reports
Oversee the training program of new hires
Act as a liaison between head office and site management ensuring compliance to policies and procedures
Effectively communicate with internal and external clients
Conduct annual performance reviews and set goals for each direct report
Manage succession plans for assigned region ensuring increased capacity for future growth plan
Other duties as required to support contractual needs and business growth.

Skills Required:

Comprehensive understanding of Employment Standards Act & Occupational Health and Safety Act
Advanced knowledge of MS Office
Strong leadership skills, servant mentality
Excellent written and verbal communication and interpersonal skills
Ability to deal with sensitive & confidential information
Intrinsic ability to effectively analyze, plan, prioritize, negotiate, & execute business' strategic goals
Bi-Lingual (asset) able to understand and communicate in French and English

Education & Experience:

Postsecondary diploma, degree, or equivalent
Minimum 5 years of operations management experience with a focus on financials, budgets, safety, human resources, sales & service
Valid driver's license with an acceptable driving abstract
Acceptable security & criminal record check

We are an equal opportunity employer with the interests of fairness and equality. We will take the necessary measures to ensure that all applicants have equal access to BEST's job opportunities.

LI-DNI

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