Property Administrator - London, Canada - Tricar

Tricar

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Tricar Group is an award-winning developer leading the way in Southwestern Ontario as the premiere high-rise builder.

We are passionate about our company, our work, and our commitment to delivering outstanding condominium homes and rental apartments while delivering the highest level of customer service.

We are currently looking for a _
Property Administrator _to join our growing site team

This full-time role is responsible for completing a wide range of administrative and clerical duties, including providing exceptional customer service, monitoring, and receiving rent payments, working with Residents to resolve concerns related to maintenance, disputes, or concerns related to their tenancy, while further providing support and assistance the site team and Property Manager at one of our larger communities within Tricar's high-rise rental portfolio in London Ontario.

Key Responsibilities and Accountabilities:

On Site customer service, address concerns in timely manner to maintain resident satisfaction
Answer telephone: assist with Resident inquiries, maintenance requests, follow up with concerns, etc
Monitor and rent current and upcoming vacancies; ensure excellent customer service to all prospective tenants
Rental nquiries: walk ins, or over the phone book and complete showings, follow up with prospect, complete guest card
Read, review and sign lease, addendums, movein package paperwork with new Resident, process rental payment, program building directory, FOB
Prepare movein packages for new residents; ensure documents are accurate and up to date.
Schedule and complete movein/move out inspections with incoming and outgoing Residents.
Attend turnover inspections with Property Manager and Operations Manager, note turnover jobs, deficiencies, and any damage/cleaning concerns; may require resident follow up prior to move out.
Enter and maintain resident information, charges, parking, storage, and lease details into Yardi and ensure information is current and accurate
Edit work orders to move process along
In progress, escalate after Resident moves out.
Request and schedule cleaning contractor for upcoming suites
Collect monthly rent and outstanding arrears; deliver rent reminders and calls to Residents
Assist in preparation of tenant charge backs, documenting, pictures for reporting
Deliver legal notices (N4, N1, N5, etc.); complete COS (Certificate of Service, when required)
Attend Landlord Tenant Board Hearings as witness, when required
Complete Incident reports in event of Resident incident.
Schedule and monitor Amenity bookings
Promote, plan, and participate in community events for Residents onsite.
Maintain positive and proactive relationship with tenants and prospective tenants.
Address building or suite cleaning concern(s), when required
Other duties within the scope and purpose of the job, as requested by management

Qualifications:

2+ years experience in customer service, leasing, office administration in a related field
Previous leasing experience as asset
Knowledge of the Residential Tenancies Act, Ontario Human Rights Code and other applicable legislation
Microsoft Office and Yardi Voyager experience an asset
Ability to trouble shoot and problem solve effectively
Work well independently as well as in a team environment
Exceptional communication, organization, and time management skills
Ability to multitask, organize and prioritize
Valid driver's license with access to vehicle to attend properties as needed

You will work with an award winning, reputable company in a positive team environment and have the opportunity to forge a very rewarding and long-term career.

We thank all applicants in advance for their interest. Those who meet the above requirements will be contacted for an interview.

Job Types:
Full-time, Permanent

Benefits: