Wedding Supervisor - Alton, Canada - Millcroft Inn & Spa

Millcroft Inn & Spa

Verified Company

Alton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Millcroft Inn & Spa is seeking a
Wedding Supervisor to lead and supervise the banquet team in creating memorable experiences for Weddings and Events

Primary Responsibilities:

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Providing personalized and exceptional guest service at every given opportunity
:

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Meeting established up-selling and sales goals
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To lead in the set up function space as required both in house and offsite.
To lead in the service function according to established Standard Operating Procedures.
To manage the service of each function as the lead hand.
Tear down at functions end; ensure all equipment is returned to its proper place.
To ensure supply and equipment areas are clean and organized.
To ensure area and function rooms are properly cleaned after group leaves and set for show.
To work closely with the Conference Services Manager and/or Special Events Manager to ensure details are executed for each event.
Prepare final billing for events including required backup charges such as control sheets for beverage inventory.
Having a thorough knowledge of Lais Hotel Properties' products and services.
Suggesting additional product and services meeting our Guests' specific preferences.
Assessing Guests' individual needs to meet standards for additional products and services.
Actively seeking ways to meet Guests' product or service needs.

Professional Requirements:

Ability to pay close attention to detail.
At least 2 years serving experience in a lead or supervisory capacity.
Excellent communication and interpersonal skills.
Smart Serve Certification is required.
Knowledge of Maestro an asset.
Previous upselling and/or sales experience is considered an asset.
While we welcome all applicants, only those selected for an interview will be contacted._

Job Types:

Full-time, Permanent

Schedule: