Operations Administrator - Kingston, Canada - R.W. Tomlinson Limited

R.W. Tomlinson Limited

Verified Company

Kingston, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SUMMARY:

Tomlinson Environmental Services Ltd. is currently seeking an individual to join our operations team in Kingston, ON.

Reporting to the Operations Manager, this role provides a critical service to the Operations team by assisting with daily scheduling and dispatching of manpower, coordinating appropriate resources for specified jobs, ensuring all equipment & associated documentation is kept up to date and oversee our end-of-day processes.

This is a full-time position.

Location: 633 Fortune Crescent, Kingston, ON

PRIMARY RESPONSIBILITIES:

At a high level, the Operations Administrator is responsible for:

Daily Route closing, route audits, and route optimization
Control inbound/outbound loads coming through scale
Communicate with yard personnel of inbound activity on site
Administer & support garage staff (maintenance work orders, parts/service purchase orders)
Work with Operations Manager to manage bin/asset inventory
Provide excellent service to both internal & external customers
Communicate with customers as required to clarify & determine service needs
Communicate with Sales team to inform them of any issues that arise that impact task completion
Communicate with internal departments such as Sales and Accounting to resolve problems or complaints
Review, manage & resolve formal customer issues in a timely manner
Monitor drivers' progress to ensure daily pickups are completed
Coordinate 3rd party trucking and contractors when and as required
Other duties as assigned

WORKING CONDITIONS:

Office environment; long periods of sitting may be required
Fastpaced environment
Working under pressure
Tight deadlines; flexible hours and availability required

QUALIFICATIONS AND EXPERIENCE:

Competent in using Microsoft Excel, Word and Outlook
Previous dispatching experience in a fastpaced environment is considered an asset
SAP experience is an asset
Bilingualism is considered an asset
Data entry accuracy required
Understanding of Hours of Service, understanding of Transportation of Dangerous Goods, Regulation 347 (including manifesting requirements) and Certificate of Approvals would be an asset
Excellent interpersonal, time management and prioritization skills
Strong organizational skills with demonstrated ability to balance multiple priorities, ensuring timely and accurate completion of tasks
Strong written and oral communication skills
Demonstrate problem solving, trouble shooting and negotiating skills
Ability to collaborate as part of a team and have a "can do" attitude
Selfmotivated, able to work with mínimal supervision
Adaptable and flexible to changing requirements of the job

TOMLINSON OFFERS: