Regional Aftermarket Sales Manager - Moose Jaw, Canada - Rocky Mountain Equipment
Description
JOB TITLE:
Regional Aftermarket Sales Manager
BRANCH:
Can be based out of locations listed below
-
Swift Current, Saskatoon, Moose Jaw, Unity, Outlook, Shaunavon, Kindersley_
REPORTING TO:
General Manager Aftermarket
Job Duties and Responsibilities Include:
- Implement a branch business plan for the Parts & Service Departments in their region by helping to identify and evaluate all current and new business growth opportunities in both segments
- Execute actionable plans that improve Customer Satisfaction Index scores with deployment of targeted training and best practices in conjunction with training and development.
- Assist Service and Parts Managers in establishing key customer relationships with targeted contact management and onsite customer visits.
- Support Service Managers in identifying and leveraging key strategic accounts
- Ensure set productivity targets are met by motivating, organizing and encouraging teamwork.
- Work closely to implement all marketing plans and to improve aftermarket sales share penetration. Responsible for dealer's sales performance in accordance with established plans.
- Work with Service and Parts Managers to target new customers
- Ensure Managers have training and support and understanding of all Management functions and Standard Operating Procedures
- Provide individual branch Parts/Service/AOS needs assessment, develop action plan with individual Service/Parts managers and achieve measurable business results
- Employee must adhere to all Occupational Health and Safety Standards. The company is committed to the protection and wellness of its employees.
- Liaise with other Regional Managers at RME for optimal branch performance and to foster teamwork with RME's Aftermarket departments and Sales departments.
Job Requirements and Qualifications Include:
- Leadership and mentorship of individuals to ensure appropriate staffing, training and employee development.
- Superior written communication skills (proposals, presentations, customer experience reviews).
- Strong and proven Project and Time Management skills.
- Ability to effectively work under tight deadlines and manage projects independently
- Strong organizational skills and keen to attention and detail
- Strong computer skills including Excel, Word, PowerPoint and Outlook
- Solid knowledge of technical aspects of agriculture and industrial equipment
- Proven experience managing multibranch/multidisciplined business groups
Strong understanding of:
- Labor rate pricing
- Shop supply pricing
- Service market potential
- Service marketing activities
- Recovery rate
- Parts department pricing & matrix
- Loss sales reports
- Inventory valuation
- Inventory control
- Asset turnover
The role is responsible for a region of 7 RME branch locations in Northern Alberta and travel is required 75% of the time
These branches include:
_Swift Current, Saskatoon, Moose Jaw, Unity, Outlook, Shaunavon, Kindersley
_
**_ We offer a competitive salary, fleet vehicle, benefits including health and dental coverage, personal days._
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