Regional Aftermarket Sales Manager - Moose Jaw, Canada - Rocky Mountain Equipment

Sophia Lee

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Sophia Lee

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Description

JOB TITLE:
Regional Aftermarket Sales Manager


BRANCH:
Can be based out of locations listed below
-
Swift Current, Saskatoon, Moose Jaw, Unity, Outlook, Shaunavon, Kindersley_


REPORTING TO:
General Manager Aftermarket


Job Duties and Responsibilities Include:


  • Implement a branch business plan for the Parts & Service Departments in their region by helping to identify and evaluate all current and new business growth opportunities in both segments
  • Execute actionable plans that improve Customer Satisfaction Index scores with deployment of targeted training and best practices in conjunction with training and development.
  • Assist Service and Parts Managers in establishing key customer relationships with targeted contact management and onsite customer visits.
  • Support Service Managers in identifying and leveraging key strategic accounts
  • Ensure set productivity targets are met by motivating, organizing and encouraging teamwork.
  • Work closely to implement all marketing plans and to improve aftermarket sales share penetration. Responsible for dealer's sales performance in accordance with established plans.
  • Work with Service and Parts Managers to target new customers
  • Ensure Managers have training and support and understanding of all Management functions and Standard Operating Procedures
  • Provide individual branch Parts/Service/AOS needs assessment, develop action plan with individual Service/Parts managers and achieve measurable business results
  • Employee must adhere to all Occupational Health and Safety Standards. The company is committed to the protection and wellness of its employees.
  • Liaise with other Regional Managers at RME for optimal branch performance and to foster teamwork with RME's Aftermarket departments and Sales departments.

Job Requirements and Qualifications Include:


  • Leadership and mentorship of individuals to ensure appropriate staffing, training and employee development.
  • Superior written communication skills (proposals, presentations, customer experience reviews).
  • Strong and proven Project and Time Management skills.
  • Ability to effectively work under tight deadlines and manage projects independently
  • Strong organizational skills and keen to attention and detail
  • Strong computer skills including Excel, Word, PowerPoint and Outlook
  • Solid knowledge of technical aspects of agriculture and industrial equipment
  • Proven experience managing multibranch/multidisciplined business groups

Strong understanding of:


  • Labor rate pricing
  • Shop supply pricing
  • Service market potential
  • Service marketing activities
  • Recovery rate
  • Parts department pricing & matrix
  • Loss sales reports
  • Inventory valuation
  • Inventory control
  • Asset turnover

The role is responsible for a region of 7 RME branch locations in Northern Alberta and travel is required 75% of the time


These branches include:


_Swift Current, Saskatoon, Moose Jaw, Unity, Outlook, Shaunavon, Kindersley
_
**_ We offer a competitive salary, fleet vehicle, benefits including health and dental coverage, personal days._

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