Sales Manager - Vancouver, Canada - Rosewood Hotel Georgia
Description
Rosewood Hotels & ResortsJOB TITLE:
SALES MANAGER
DEPARTMENT:
SALES &
MARKETING
REPORTS TO:
DIRECTOR OF SALES
OVERVIEW/BASIC FUNCTION:
The primary responsibilities for the individual will be contacting and soliciting accounts that yield maximum revenues and profits for the hotel.
RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Solicit, qualify and manage travel industry accounts in assigned territory representing Rosewood Hotel Georgia.
- Conduct sales calls on key and prospecting accounts to include travel agents, concierge services, event planners and other sources.
- Maintain and further develop travel agent accounts. Prioritize accounts while identifying core accounts and those contributing to need periods.
- Contribute to the attainment of the room revenue budget and total hotel budget for transient business.
- Represent property at appropriate travel industry trade shows and conferences while adhering to the guidelines of the marketing plan and budget.
- Participates in industry and civic organizations and all local community functions representing sales opportunities for the hotel.
- Conducts hotel tours and entertains qualified potential clients in accordance with the company and property policies.
- Assists the Director of Sales or the Director of Sales & Marketing Director in the preparation of the department budget and overall sales objectives and strategies of the hotel.
- Fulfill assignments on the annual action plan and travel calendar.
- Maintain a respectful working relationship with onproperty associates and facilitate flow of communication. Operate in a manner of teamwork with the Regional Sales Office colleagues, corporate office and sister hotels.
- Organize promotional events in the region with Director of Sales or the Director of Sales & Marketing and/ or Managing Director present.
- Solicit, organize and participate in familiarization trips from key client base.
- Maintain active participatory role in meetings (i.e., sales, forecast).
- Ensure current and prospective client databases are maintained, that files are kept current and accessible.
- Prepare and submit timely monthly reports to Director of Sales or the Director of Sales & Marketing.
- Coordination and preparation of office expenses related to executive travel and resort visits, events and sales presentations.
- Provide feedback and market information to Director of Sales or the Director of Sales & Marketing on changing market conditions, including trends on the competition, as a result of interaction with clients, guests and competitive hotel staff.
- Maintain all contact, account, activities and booking information in Delphi as per resort/corporate standards.
- Work closely with Operations Department to deliver optimum service.
- Other duties as required.
QUALIFICATIONS:
- Experience: Minimum three to five years of managing experience in the hospitality industry. Minimum two years' experience as a Sales Manager, luxury or ultraluxury environment preferred.
- Education: Bachelor's degree in Hotel Management, Business, Sales, Marketing or a relevant field of work, or an equivalent combination of education and workrelated experience.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and followup; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with coworkers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Technical Skills: Strong verbal and written communication skills for the purpose of presenting and discussing technical information to establish rapport and/or influence and gain understanding of others; knowledge of hotel/resort operations management to include quality, operations; knowledge of and experience with luxury/ultraluxury market niche required; demonstrated knowledge of hospitality systems and software; understanding of hospitality industry trends, performance metrics and verbiage.
- Language: Required to speak, read and write English, with fluency or proficiency
Salary:
$65,000.00-$75,000.00 per year
Benefits:
- Dental care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Vancouver, BC V6C 1P7: reliably commute or plan to relocate before starting work (required)
Experience:
- sales: 1 year (preferred)
Work Location:
In person
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