Receptionist (Temporary) - Montreal Telus Mental - Québec, Canada - TELUS

TELUS
TELUS
Verified Company
Québec, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Location:
Montreal, Quebec, CA- Req ID: Jobs by Category: Health- Job Function: Clinical / Medical- Status: Full Time- Schedule: Temporary
Description:

Join our Team

Join an amazing multi-disciplinary team in our new Montreal Centre for Excellence in Mental Health.

Our commitment:
Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes.

With mental health becoming more top of mind than ever, we are committed to combining science with compassion to deliver exceptional, individualized care for each and every client.

Through innovative approaches and treatments we take a holistic approach to healthcare, prioritizing both health and wellness.

Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.


We are looking for enthusiastic, customer service minded individuals who are passionate about making a difference in mental healthcare in a collaborative, friendly and supportive environment.

Join our team and help us shape the future of mental healthcare in Canada.


Here's the impact you'll make and what we'll accomplish together
As part of the team, you are responsible for providing the highest possible standards of client service and satisfaction.

As the initial contact person for new inquiries and patients, you will be the voice and face of the company in many instances.

Always pleasant and courteous, you will prioritize answering calls and requests appropriately and efficiently by directing callers, responding to inquiries, meeting and greeting clients, assisting prospective and new clients with their questions about the Centre's services - all while maintaining complete client confidentiality.


Here's how

  • Greet clients and visitors in a polished, professional and courteous manner
  • Understand the programs and services of TELUS Mental Health Clinic to provide clients and callers with appropriate information or to best be able to direct their call
  • Develop and maintain professional relationships with clients, staff, suppliers and other healthcare providers in the community
  • Review of client/patient charts for accuracy and completeness ensuring patient files are complete for that day's appointments
  • Ensure all appointments are running on time and otherwise provide transparency to the client or clinician
  • Receive payments from clients, record and update financial information in the system; basic accounting tasks
  • Maintain inventory of office supplies, place orders and confirm receipt of supplies
  • Protect clients' privacy by maintaining confidentiality of personal and financial information
  • Maintain operations by following policies and procedures; reporting required changes
  • Perform other duties as assigned to support clinic activities

Qualifications:


You're the missing piece of the puzzle

  • Healthcare and/or Hospitality background with a distinct Client Service understanding
  • Healthcare experience, and medical terminology greatly preferred
  • Good knowledge of Word, although more extensive computer knowledge is and asset as well as 45 words per minute typing speed
  • Exceptional organizational and customer service skills
  • Ability to take initiative and work with limited supervision but within the guidelines of the position
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Must be fluent in both French and English in order to deliver services in our clients' preferred language:

  • Excellent written and communication skills
  • Ability to handle and communicate effectively with challenging clients
LI-Onsite


CARECENTRES

INDTH
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