Lead Hd Service Technician - Surrey, Canada - Williams Machinery

Williams Machinery
Williams Machinery
Verified Company
Surrey, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Williams Machinery, as part of Wesgroup Equipment, is a
Gold Certified Canada's Best Managed Company, and one of
BC's Top Employers.

Since 1906 we have been selling, renting, and servicing heavy duty equipment. We service industries such as warehousing, milling, construction, forestry, recycling, and much more.


Key Responsibilities:


  • Instruct others in the performance and coordination of their work.
  • Diagnosis and repair of equipment.
  • Perform routine scheduled Planned Maintenance (PM) services, appraisals and Safety Inspections.
  • Complete all necessary time card and report documentation as required.
  • Complete shop work as required by Supervisor's direction when required.
  • Communicate repair status and requirements with customers and Supervisors alike.
  • Excel the 'customer experience' by being professional at all times.
  • Order and track all parts request to meet the customer expectation.
  • Complete jobs, as assigned. Some out of town at customer site visits might be required.
  • Proactively seek opportunities to grow customer accounts while carrying out your duties.
  • Employ workplace health and safety practices at all times.
  • Other duties as assigned.

Knowledge, Skills and Abilities:


  • Working knowledge of heavyduty equipment, aerial and lift equipment, and large heavy duty equipment (e.g. JCB and/ Port's Equipment)
  • Strong trouble shooting skills, and willingness and desire to learn.
  • Ability to instruct others in the performance and coordination of their work.
  • Physical capabilities necessary to perform duties of the position (lifting & mobility).
  • Excellent communication skills both verbal and written, and ability to contribute positively to the team environment.
  • Excellent organizational and interpersonal skills.
  • A proactive autonomous individual able to set own standards and succeed.
  • Must be willing to travel and complete jobs out of town, as assigned.

Training, Education and Experience:


  • Must have experience diagnosing and repairing heavyduty equipment, aerial and lift equipment, and large heavy duty equipment (e.g. JCB and/ Port's Equipment)
  • General ability to carry out diagnostics and repairs on Spark Ignition LPG engines and systems, Compression Ignition engines, Hydraulic and electrical systems as well as reading schematics from each.
  • Valid driver's license and clean driving record.
  • Red Seal Heavy Duty Ticket.

Benefits and Perks:


  • Our Service Technicians enjoy a competitive remuneration package with the benefits of having membership in the International Union of Operating Engineers.
  • For more information, please access the Collective agreement.

Who We Are:
Our people are at the core of what we do.

We take the time to hire the right people who share our 5 core values, train them, coach them, and reward them for their successes.


  • Build Trust
  • Build trust with others and & each other.
  • Be a Team Player
  • Commit to working together to win.
  • Be Customer Focused "Wow" customers so they become "Raving Fans".


  • Support Community

  • Care for our people, our community, and the planet.


  • Deliver Results

  • Know what you need to do and get it done.
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