Shared Services Administrator - Edmonton, Canada - Finning Canada

Finning Canada

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:

Join the Finning family We are looking for client focused administrators, who understand the financial impacts of billing, repair and service work processes.

The Services Administrator is responsible for the intake of services requests, creation & distribution of Maintenance Work Orders, job binders, system updates & document control.

As the Shared Services Administrator, you will also be tasked with job package preparation, time management and entry (as it applies to Collective Bargaining Agreements), billing & customer invoice submission.

We look forward to you joining our team.

Job Description:

Major Job Functions:

Intake & creation of Maintenance Work Order Service Requests. This includes verifying commercial requirements were met and documented (credit check & release customer purchase order that aligns to customer accepted quote), clarity on billing requirements & structure, and receives customer sign off on estimate & quote
Review and document Work Order checklist to verify completeness, escalate any invoicing delays immediately
Provide updates during Service Work in Progress Meetings to achieve real time accuracy
Consolidate customer information containing all pertinent inspections, photos, and reports. Submit package for review and presentation to customer for approval
Complete final invoice
Review and process service personnel timecards for accuracy, document for customer billing

Qualifications:

Post-Secondary education with a focus in Administration, Business or Accounting is considered an asset
Experience with Document Control processes (history and audit trail) would be beneficial

years administrative experience in a similar environment (Service/Dealership)

Experience with progress billing; understanding the financial impacts of billing, repair, and service work processes
Proficient with a variety of software including MS Office Suite
Strong communication skills, both verbal & written
Knowledge of Collective Bargaining Agreements as it pertains to time entry/management
Attention to detail, able to juggle multiple competing priorities