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Richmond Hill

    Associate - RICHMOND HILL, Canada - Royal Bank of Canada

    Royal Bank of Canada
    Royal Bank of Canada RICHMOND HILL, Canada

    2 weeks ago

    Royal Bank of Canada background
    Full time
    Description

    Job Summary

    Job Description

    What is the opportunity?

    The RBC Dominion Securities branch located in Richmond Hill is seeking an Associate to provide administrative support to a successful Advisory Team.

    You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team. For more information, please visit:

    What will you do?

    • Coordinate and prepare meetings for Advisor with their clients/prospects.

    • Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.

    • Help manage incoming communications from clients, Advisors and other internal and external partners.

    • Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts

    • Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

    • Help update team's communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

    • Follow up on client trades to ensure proper settlement and delivery

    What do you need to succeed?
    Must Have

    • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
    If unlicensed then successful applicant would be required to complete the IIROC licensing courses – CSC & CPH within 9 months of employment commencement

    • Strong Microsoft Office Suite skills

    • High level of time management and organization skills

    • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

    • Exceptional verbal and written communication skills in English


    Nice to Have

    • Knowledge of RBC Dominion Securities' systems and procedures

    • Experience in the securities industry is an asset

    What's in it for you?
    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

    • Leaders who support your development through coaching and managing opportunities

    • Ability to make a difference and lasting impact

    • Work in a dynamic, collaborative, progressive, and high-performing team

    • A world-class training program in financial service

    Job Skills

    Account Management, Customer Success, Decision Making, External Clients, External Customers, Financial Regulation, Group Problem Solving, High Net Worth Individuals, Internal Controls, Interpersonal Relationships, Investment Risk Management, Office Administration

    Additional Job Details

    Address:

    260 EAST BEAVER CREEK RD:RICHMOND HILL

    City:

    RICHMOND HILL

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Wealth Management

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

    Join our Talent Community

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    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

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