Sales Co-ordinator - Wallace, Canada - Fox Harb'r Resort

Fox Harb'r Resort

Verified Company

Wallace, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Sales Coordinator is the "administrator" for the Director of Sales and all Sales Related activities and often act as the liaison between Sales and all resort departments.

Responsible for managing all of the administrative duties.- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.

Responding to all leads in a professional and timely manner (by end of day)
Dissemination of collateral sales kits
Arranging meetings to include scheduling, coordination and preparation of Sales Contracts.
Conducts Client Feedback interviews as assigned.
Assist in prospecting for new or repeat business
Seeks opportunity to maximize revenues by upselling and/or offering enhancements.
In the absence of the Account Sales Manager act as the bridge (liaison between the client and his/her account Sales Manager. Client needs to know that they can get in touch with someone.
Process all incoming phone inquiries
Uses the "change process" to ensure that all stakeholders have the most uptodate information.
Establishes and maintains sales files and database.
Process incoming leads from online channels or other booking channels passing to appropriate Sales Manager
Fully knowledgeable of the meeting/function space
As requested, conduct walkin site requests.
In concert with Sales Manager produces proposals, sales correspondence and prepare sales kits and presentation folders as required
Assists Sales Managers with Request for Proposal (RFP) process as required
Attend daily/weekly/monthly meetings and any other functions required by management
BEO's and to introduce Banquet Lead for bookings assigned as well as in the absence of the account Sales or CSM person.

Alert any feedback received on-site to Account SM and CSM for immediate f/u (to determine if anything can be done immediately to rectify issue while Client is on-site).

REQUIREMENTS:

Travel Fuel Allowance
Discounts at the Resort's Dining Areas; The Cape Cliff and Willard
Discounts on Accommodations, Golf and Spa services & products
Friends and Family Rates for overnight accommodations
Complimentary use of the Junior Olympic Pool, Mineral Pool and Fitness Room
Team Member rates for Golf, Sport Shooting, Kayaking, Trail Rides etc.
Team Member Activities and Department Incentives
Team Member Education Funding and Bursary Program
Team Member housing availability
Ability to work from home

Fox Harb'r Resort is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status