Customer Service Representative - Woodbridge, Canada - Actualisation
1 month ago
Description
This is a contract job for 12 months period (On Site)_Hourly Rate:
$25_
- Provide completed data sheet to the supervisor
- Language is all in English
- Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Learn to identify customer needs or desires in order to recommend the appropriate product or service.
- Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
- Keep a record of incoming inquiries to be able to reference at a later date.
- Work with colleagues when necessary to resolve customer complaints.
- Provide feedback to other departments to help improve sales, marketing, and business processes.
- Learn about the products inside and out to be able to answer any questions from customers.
Salary:
$25.00 per hour
Job Types:
Full-time, Fixed term contract
Salary:
$25.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- do you use a car to go to work or do you use public transportation ?
- tiles experience is an asset. do you have any knowledge in floor tiles/carpet?
Experience:
Customer Service: 5 years (required)
Shift availability:
- Day Shift (required)
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