Claims Representative I - Dartmouth, Canada - Intact

Intact

Verified Company

Dartmouth, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a
Claims Representative I,
Accident Benefits, you will be responsible for investigating Accident Benefit claims to ensure a prompt and fair settlement.

Your experience and expertise in claims will help you deliver outstanding customer service while analyzing and acting decisively based on the facts.

Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

Location can be in either offices
:Dartmouth, NS, Moncton, NB or St. John's NFLD.

What you'll do here:

Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
Collect reports and statements to determine liability and coverage
Ensure all cases are clearly documented and meet any or all legislative requirements
Team collaboration on process efficiencies
Participation in team initiatives or projects as required

What you bring to the table:

Prior claims, insurance or customer service experience
Knowledge of medical terminology and/or previous experience/education within a kinesiology or rehabilitation environment is considered a strong asset
Ability to communicate and negotiate effectively
Excellent written and verbal communication skills
Strong analytical and decisionmaking skills
Bilingualism in French and English, spoken and written, is considered a strong asset
University degree or college diploma and/or equivalent business experience
Completed, or are working toward, Chartered Insurance Professional (CIP) designation

Posting expires April 7th, 2023.

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