Customer Service Representative - London, Canada - Motion

Motion
Motion
Verified Company
London, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

About Us:


Working at The Fluid Power House, a Division of Motion Canada, is about partnering - with our teams, our suppliers and our customers.

We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you'll partner with some of the most talented and humble men and women driving our industry forward.

We like to think that we're real people with real expertise. To learn more, follow us on Facebook and LinkedIn and visit our


_be a partner_:


_ _:
website.


About You:


You're pretty smart, have savvy technical and communication skills, a strong will to learn and a desire to partner with others in a highly collaborative sales environment.

Your computer skills are sharp and you're comfortable interacting on social media.

But mostly you can't wait to find solutions to our customers' unique challenges and to help your team be better, faster, smarter every day.


About the Role:

You will report to the Operations Manager, and under their guidance, you will:

  • Wow your customers and team with your good attitude
  • Take product and service orders; suggest other products and services your customer might need
  • Respond to RFQs; follow up to ask for the sale
  • Negotiate pricing that is competitive for your customer and profitable for our company
  • Source products through our internal inventory system and by partnering with our suppliers and network of experts
  • Maintain customer account information: customer preferences, order history, etc.
  • Resolve customer issues: determine the cause, provide a solution, make necessary adjustments and follow up to ensure customer satisfaction
  • Grow your skills and career through business and personal development courses and activities
  • Share your big ideas, learn from your mistakes, ask for help and lend a hand when needed
  • Grow your career (classes, online courses, conferences, reading, TED Talks, mentorship, etc.)
  • Share your big ideas, learn from your mistakes, ask for help and lend a hand when needed

THE WORK EXPERIENCE AT MOTION INDUSTRIES (CANADA) INCLUDES:

  • Comprehensive flex benefits
  • Competitive salary and bonus plan
  • An attractive pension plan
  • Learning and development opportunities
  • Great company culture with a strong leadership team
  • Growth and Development opportunities
  • Open and frequent communication
  • Timely feedback on individual performance and career development opportunities

Ready to

_ be a partner?_:

Submit your well-crafted, error-free resume by clicking the "apply" link, and think about:

  • Your learning and development goals
  • Your definition of team player and integrity
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