Field Tech Ll - Toronto, Canada - CompuCom Systems, Inc.

CompuCom Systems, Inc.
CompuCom Systems, Inc.
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Why Compucom? (Overview):
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses.

To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It We're looking for a Field Technician to join our team.


What We Need & What You'll Do (Responsibilities):

  • Exceptional Customer Service and relationship building competence
  • Travel within a radius of up to 125+ miles daily in a specific route
  • Understand AC/DC and backup power concepts
  • Familiar with various operating systems (e.g.
  • Windows OS, OSX, Linux/Unix)
  • Manage triage, troubleshooting and resolution to client scope on IT equipment
  • Occasionally works at heights of 20' to 25', lift equipment training provided
  • Document efforts, issues and resolutions, close cases/tickets daily
  • Experience desired in copper and fiber cabling and various terminating connectors
  • Insight to POS, PC, Printers, Thin Clients, AP's, Servers, Network switch equipment

Who You Are (Qualifications):

  • Minimum 1 to 2+ years of IT technical support experience
  • Hands on Break-Fix experience
  • CompTIA A+ certification (preferred)
  • Able to lift 50 lbs.
  • Net+ CompTIA certification preferred
  • Driver's License (required)
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