Program Support, Medical Services - London, Canada - CMHA Thames Valley Addiction and Mental Health Services

CMHA Thames Valley Addiction and Mental Health Services

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program Support, Medical Services
Full-Time, Contract (up to 9 months)

London, Ontario

- Application Deadline: March 30, 2023 -

As a valued member of our Medical Services Team, the Program Support assists to support the administrative functions of our programs, in a manner consistent with providing a welcoming and psychosocial environment to individuals accessing programs, including participants, community partners, and the public.

Consider revitalizing your career and making a difference in your community by joining our team

WHAT WE'RE OFFERING:

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What you'll be making - $19.86 to $22.88 per hour, rate based on proof of comparable, previous experience

-
When you'll work:

70 hours over twoweek period; Monday to Friday, 8:30am4:30pm; occasionally may be required to work outside of those hours.

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What your benefits will be - After a 90-day waiting period, eligible for a partial (20%) prescription drug benefit
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Your pension plan

Will be eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

***:
HOW YOU'LL BE MAKING A DIFFERENCE:

Responding to in-person and phone referrals for service related to clinics
Working collaboratively with referral sources and individualsserved to ensure a smooth transition to services
Providing information and support regarding resources found within both the broader mental health system and the community in general
Establishing a therapeutic relationship to maximize the benefits of engagement between the staff person and the client
Ensuring the effective flow of relevant information between coworkers as well as to individualsserved and site visitors (including messages, service information, organizational and sitespecific information)
Creating new client files and maintain the discharged file system
Filing clinical documentation into client paper health record
Scanning clinical information into the client health record
Organizing diagnostic appointments with clients
Validating health card numbers
Appointment reminder calls to clients
Photocopying and filing clinical information
Faxing prescriptions to pharmacies
Working collaboratively with clinical team and physicians
Handling the purchasing and inventory of office supplies and some maintenance products
Assisting with scheduling for the program
Providing assistance to staff with regard to the use of office technology such as computers and database functions while liaising with IT personnel
Maintaining accurate files and ensuring that paperwork is completed for other areas within the organization
Providing support to Clinical staff with regard to equipment and supply needs
Performing other duties and responsibilities consistent with role

WHAT YOU'LL NEED TO APPLY:

_ Vaccination Requirements_

_ Police Vulnerable Sector Check Requirements_

_ We require the following qualifications:_

Postsecondary education or equivalent work experience
(primary proof of credentials will be required during the hiring process i.e.

original degree/diploma or official transcript):

Superior oral and written communication skills
Extensive working knowledge of MS Office Professional and strong computer skills
Able to liaise with other departments, staff and committees
Valid driver's license and occasional access to a vehicle
Ability to attend work regularly

_ We prefer the following qualifications:_

12 years' experience in notfor profit agencies
Knowledge of mental illness, addiction, and cooccurring complex issues

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision.

While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

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