Damage Collision Estimator/repair Advisor - Calgary, Canada - MK Auto Group

MK Auto Group

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Repair Advisor/Damage Collision Estimator

Job Summary:
(Willing to relocate to Calgary)
The role is responsible for writing quality appraisal sheets for automotive and collision repair and providing exceptional customer service.

The accountabilities of the role are focused on two main areas:
accurate repair advice and customer delight.

This position reports to the Store General Manager.

The Appraiser / Estimator is responsible for:

Assessing vehicle damage and creating an initial repair order estimate.
Maintaining regular contact with the insurance companies to advise on vehicle repair status.
Primary point of contact for customers during and after the repair by providing information, repair updates, and a high level of service throughout the process.

Qualifications:

Ability to write collision repair estimates.
3 years experience in appraisal writing.
Knowledgeable in repair estimating software (Mitchell cloud and/or Audatex).
Knowledgeable in various Insurance "DRP" practices/guidelines.
Effective multitasker that values superior customer experience.
Ability to work in a team oriented environment.
Above average communication skills.
Detail Oriented and highly organized.

Why Join Us?

CARSTAR is an industry leader with 200+ best-in-class collision and glass centres operating nation-wide with ethics, standards and consistency at their core.

Kharfan Auto Group is the biggest CARSTAR group operating in Alberta with state
- of
- the-art equipment and well-spaced work environment. We provide competitive total compensation package and opportunities for growth.

About MK Auto Group:

MK Auto Group is a diverse group of companies focusing on automotive repair, servicing and customization.

The MK Auto Group employs over 200 staff members serving a collection of CARSTAR Collision stores in and around Calgary, Alberta.

The group also owns Country Hills Collision, Force Auto Styling as well as the new addition of Calgary Rim Repair.