Administrative Assistant-summer Student - Oakville, Canada - ACHEV

ACHEV

Verified Company

Oakville, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential.

Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area.

Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.

We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev's resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential

_ SUMMARY_ - The Newcomer Information Centres under the umbrella of Achev are walk-in information and referral centres funded by Immigration, Refugees and Citizenship Canada and operated by Achev. NICs provide settlement information and referral for the smooth transition of newcomers to life in Canada.

The Administrative Assistant will provide outstanding customer service to clients and administrative support to the Coordinator, Information Counsellors, and CNC team at Achev's Newcomer Information Centre.

DUTIES AND RESPONSIBILITIES:

Provide enthusiastic, courteous service to clients and the community at the reception desk
Respond to client inquiries by phone and inperson in a friendly and welcoming manner
Assist clients by providing general information and referral to other community services
Input and update client information in CRM/CETRA
Contact clients to confirm/reschedule/rebook appointments as necessary
Assist in generating statistical reports on a regular basis
Order and keep an inventory of office supplies
Register clients and organize client questionnaires and evaluations
Perform a variety of clerical duties, including filing, typing, photocopying, confidential record keeping, and document distribution in accordance with company policies and procedures
Contribute to team cohesiveness and team building
Undertake other duties assigned by the coordinator

QUALIFICATIONS:

Canadian Citizen, Permanent Resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act and must be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation and regulations
01 years working experience in an administrative environment
Well organized with the ability to enter data with accuracy
Advanced numerical and analytical skills
Demonstrated use of computer technology including Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Experience in database management
Excellent communication, interpersonal skills, cultural sensitivity, and problemsolving skills
Demonstrated organizational and planning skills
Adaptable, flexible, and able to work in a team environment
Ability to multitask, take the initiative, and be able to meet deadlines
Knowledge of a second language is an asset
Demonstrated experience in dealing with multicultural and disability issues