Commercial Account Manager - Ottawa, Canada - Carrier Enterprise Canada

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    Retail
    Description

    Commercial Account Manager

    CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada. We are currently accepting internal and external applications for a Commercial Account Manager.

    Reporting To: Commercial Sales Manager

    Location: Ottawa, ON

    The Opportunity

    • Achieving agreed upon sales goals and increasing share of market for our Aftermarket Parts product lines and Carrier, Bryant and Payne Residential and Commercial Equipment
    • Seeking new customers and dealers to complement and grow territory coverage
    • Building strong client relationships and providing dedicated customer service
    • Actively expanding new channels of business and supporting retail initiatives
    • Introducing new and potential customers/dealers to WWG/Totaline and Carrier Enterprise
    • Providing quotes to customers and feedback market feedback to the organization
    • Keeping customers aware of product availability and the status of their orders
    • Providing product information to customers
    • Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers
    • Backup support to the Counter team as required
    • Provide weekly sales reports
    • Participate in the afterhours call out service provided to our customers
    • Arrange and support customer training with vendor support

    What You Offer

    • Minimum three to five years of HVAC/R sales experience
    • Post-secondary education in HVAC
    • Organized, independent and persistent individual who has a strong desire to sell and succeed
    • Superior communication and interpersonal skills
    • Customer service oriented
    • Computer literate
    • Refrigeration skills and knowledge
    • Proven negotiation, sales and leadership abilities

    Why work for CE Canada?

    • Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability
    • We are a team built on trust and integrity
    • We believe our people are what delivers a high level of customer experience
    • We offer competitive salary, incentive and benefits
    • We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
    • We win and celebrate together

    *Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.