Wholesale Air Ticketing Specialist - Burnaby, Canada - Silkway Travel and Cruise Inc

Silkway Travel and Cruise Inc

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for an experienced Travel Ticketing Specialist who excels in a fast-paced working environment and has proven multi-tasking skills.

Primary accountabilities include extensive knowledge and understanding of airline contracts, ticketing and airfares for all domestic, trans-border and international travel.

As part of the Air team, you will be given the opportunity to work with travel consultants in all divisions of Merit to support and improve overall productivity.

EXPERIENCE REQUIRED

At least 5 years of prior experience in the wholesale ticketing field
Excellent knowledge of airline fares, and strong knowledge of company/supplier contracts, including previous experience in product and airfares.
Ability to work under pressure and effectively multitask, while maintaining professional rapport with customers and coworkers
Experience in GDS airfare ticketing
Highly detail oriented and has strong customer service skills
Decisive and ability to work independently
Superior written and verbal communication skills
Proficiency in Microsoft Office
Experience with marketing and selling products to wholesale customers
Fluency in English, Cantonese and Mandarin
Working knowledge of SABRE is considered an asset

DUTIES & RESPONSIBILITIES:
Responsible for manual quoting published and net rates from airline contracts

Extremely knowledgeable and proper use of airline terminology, codes, fare basis, airline rules and tariffs, airline passes, resource guides and industry contacts

Issue tickets, manual ticket exchanges, ATC ticket exchanges, schedule ticket exchanges, process refunds

Remains informed of all airline rules and regulations and current affairs

Communicates information to clients and selling agents accurately and appropriately

职位类型:
全职

薪资:
每年$45,000.00

Work Location:
Hybrid remote in Burnaby, BC V5H 2A9