Bookstore Cashier On-call - New Westminster, Canada - Douglas College
Description
Work Arrangements
- Oncall shifts are offered in 7 hour durations during operational hours.
- Flexible availability between May 1 to May 1
- Expected shift hours 8:00 am 7:00 pm
- All other shift hours during regular operational hours: 9:00 am 4:00 pm
- Bookstore Cashier duties will include the following: Picking and packing orders, processing web payments, and handling inperson transactions with customers while providing exceptional clientcentered service on a consistent basis to all stakeholder groups.
- Saturday shifts possible depending on operational needs.
- After the busy period, auxiliary cashiers will be recalled on an oncall basis and availability will be requested in advance prior to upcoming busy periods.
What Douglas Offers
The Role
- The Bookstore Cashier performs clerical and cashier duties including receiving payments, posting and processing other miscellaneous transactions while providing exceptional clientcentered service on a consistent basis to all stakeholder groups
Responsibilities - 1.Receives and processes all sales, refunds, inhouse charges and sponsorships. receives, counts, documents, records cash payments and provides change; prepares floats; examines payment and sponsorship documents for accuracy and completeness; fills purchase orders and distance education orders; determines whether merchandise can be accepted for return and issues refunds or gives exchanges; files a variety of related materials such as invoices.
- 2.Merchandises and protects inventory. assists customers in locating and selecting items; labels, stocks, organizes and merchandises inventory; maintains a general awareness of surroundings for security purposes.
- 3.Performs other related duties. responds to inperson and telephone enquiries, answering questions where able and referring as appropriate; sorts and distributes bookstore mail.
To Be Successful in this Role You Will Need - Good working knowledge of the English language (written and verbal).
- Minimum of one year's experience in a college bookstore or comparable computerized retail environment.
- Proven ability to communicate courteously and effectively in person, in writing, and over the telephone with students, faculty, administrators, staff, and the public with a strong emphasis on customer service.
- Demonstrated ability to operate a multiple category cash terminal and make change quickly and accurately; use calculators, copiers and fax machines.
- General working knowledge of bookkeeping and accounting practices and procedures.
- Proven ability to work with a minimum of direct supervision and under pressure, establish priorities and meet deadlines.
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