- Learn and develop an understanding of all areas of the PBS software
- Learn and develop an understanding of the process for training customers on the PBS software
- Learn and develop an understanding of data entry and other key tasks
- Become an install resource without assistance
- Demonstrate the ability to prioritize tasks without direction from Team Leads
- Taking the initiative to learn new products to increase their knowledge
- Provide excellent support to our customers in our software
- Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
- Work directly with customers and train all sessions in assigned module or modules
- Maintain a positive relationship with customers, identifying customer needs and ensure they are being met
- Responds to both internal and external training requests in a timely manner
- Write up tickets and investigate issues that arise and escalate issues to the corresponding teams
- Create and maintain a positive work environment
- Knowledge sharing within own module and others within ST&T
- Maintain documentation and update as processes change within department
- Willingness to commit to an ongoing system of education and cross-training
- Ensure ST&T queue is monitored
- Customer focus / excellent customer service skills
- Perform other duties and responsibilities as assigned
- Fluent in French and English (speaking, reading, writing)
- 1-2 years' previous experience in the automotive industry/dealership environment preferred, PBS experience considered a strong asset
- Experience in the parts/service or sales area of a dealership preferred
- High School Diploma
- Strong knowledge of Microsoft Office Suite
- Excellent communication skills
- Strong problem solving & trouble shooting skills
- Strong documentation abilities
- Effective time management & organizational skills
- Strong multi-tasking & prioritization
- Willingness to go the "Extra Mile"
- Travel within Canada and the USA (1 week per month) is required; in consequence, proof of COVID-19 vaccination and a valid passport and/or US visa (if applicable) are required
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- The opportunity to travel
- Free parking
- Staff events
- Competitive annual base salary
- Bonus for product certification up to $4,800 per year
- Great referral bonus
- Staff discounts with GM, Dell, Goodlife and more.
-
Bilingual Automotive Software Trainer
5 days ago
PBS Systems Inc. Montreal, CanadaBilingual Automotive Software Trainer / Formateur bilingue en logiciels automobiles · «PBS est lesystème de gestion tout incluspour les concessionnaires ayant la croissance la plus rapide en Amérique du Nord. Et nous ne faisons que commencer» · L'Opportunité: · PBS change la ma ...
-
Bilingual Software Trainer
5 days ago
PBS Systems Inc. Montreal, CanadaBilingual Software Trainer - Sales - Remote · Montreal, QC, Canada · Job Description · Posted Wednesday, March 27, 2024 at 6:00 AM · "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are ...
-
Bilingual Software Trainer
2 weeks ago
PBS Systems Montreal, Canada"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealer ...
-
Bilingual Software Trainer
2 weeks ago
PBS Systems Montreal, Canada"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealer ...
-
Bilingual Software Trainer Accounting
5 days ago
PBS Systems Inc. Montreal, CanadaBilingual Software Trainer Accounting - Montreal · Montreal, QC, Canada · Job Description · Posted Thursday, March 28, 2024 at 6:00 AM · "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We ...
-
Bilingual Software Trainer Accounting
3 weeks ago
PBS Systems Montreal, Canada"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealer ...
-
Bilingual Accounting Software Trainer
3 weeks ago
Equest Montreal, Canada"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Deal ...
-
Remote Bilingual Automotive Software Trainer
1 week ago
NextPit GmbH Montreal, CanadaRemote Bilingual Automotive Software Trainer (Fixed Ops) · "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and service cars one dealership at a time. In busin ...
-
Remote Bilingual Automotive Software Trainer
5 days ago
PBS Systems Inc. Montreal, CanadaRemote Bilingual Automotive Software Trainer (Fixed Ops) · Montreal, QC, Canada · Job Description · "PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and se ...
-
Remote Bilingual Automotive Software Trainer
1 week ago
PBS Systems Montreal, Canada"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun" · The Opportunity: · We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealer ...
-
Spécialiste Assurance Qualité
1 week ago
Laurentian Organic Inc. Montréal, Canada**Laurentian Organics Inc.** · **Responsabilités**: · - Présence sur le plancher pour la surveillance du respect des normes et l'achèvement des dossiers ; · - Coordonner l'élaboration, la mise en œuvre et la mise à jour du Plan de contrôle préventif (PCP) ; · - Former et encadrer ...
-
Simulation Trainer
2 weeks ago
McGill University Montréal, CanadaPlease refer to the · job aid for instructions on how to apply. · Position Summary: · Under the Manager of Operations, the Simulation Trainer plays an essential role in the management of the SIM Centre's High Fidelity Simulation · Room and in teaching programs involving human pat ...
-
Consultant en Solutions D'affaires ERP
3 weeks ago
NOVIPRO Montréal, CanadaNOVIPRO a connu une croissance exceptionnelle au cours des dernières années. Important partenaire d'Infor, nous accompagnons nos clients dans leurs projets d'intégration ou d'optimisation de leur logiciel de gestion intégrée. · L'équipe de NOVIPRO continue de s'agrandir et nous s ...
-
Chef Développement Équipement Aéronautique
1 week ago
Thales Montréal, CanadaLocation: Montreal, Canada · Chez Thales, nos collaborateurs créent des solutions qui permettent aux deux tiers des avions de décoller et d'atterrir en toute sécurité. Nous concevons des systèmes de divertissement en vol qui captivent 50 millions de voyageurs chaque année. Nous m ...
-
Stage en Modélisation Et Automatisation de Tests
3 weeks ago
Opal-RT Montréal, Canada**OPAL-RT Technologies recherche un Stagiaire en Modélisation et Automatisation de tests de réseaux électriques** · **À propos d'OPAL-RT Technologies**: · Imaginez travailler pour une entreprise qui compte parmi ses clients la NASA, Bombardier, ABB, EMBRAER, MIT, GE, Ford, GM, NR ...
-
Stage en Modélisation Et Automatisation de Tests
3 weeks ago
Opal-RT Technologies Montréal, Canada28 avril 2020 · **Industries TI**: Logiciel · Catégories Économie, Économétrie, Modélisation, · Montreal, QC - Temps plein · OPAL-RT Technologies recherche un Stagiaire en Modélisation et Automatisation de tests de réseaux électriques · **À propos d'OPAL-RT Technologies**: · Imag ...
-
IT Clerk
2 weeks ago
Pomerleau Montréal, Canada**We are Pomerleau. And you could be too.** · At Pomerleau, we fully understand that our mission is not only to create infrastructure or erect buildings, but to build communities. As a leader in the construction industry for nearly 60 years, we always aim to make a positive impac ...
-
IT Clerk
2 weeks ago
Pomerleau Montréal, Canada**We are Pomerleau. And you could be too.** · At Pomerleau, we fully understand that our mission is not only to create infrastructure or erect buildings, but to build communities. As a leader in the construction industry for nearly 60 years, we always aim to make a positive impac ...
-
Stagiaire en Automatisation Des Tests Ci
2 weeks ago
Opal-RT Montréal, Canada**OPAL-RT Technologies recherche un(e) Stagiaire en Automatisation des tests CI** · **À propos d'OPAL-RT Technologies** · Imaginez travailler pour une entreprise qui compte parmi ses clients la NASA, Bombardier, ABB, EMBRAER, MIT, GE, Ford, GM, NREL et Hydro-Québec OPAL-RT s'est ...
-
Consultant en Solutions D'affaires ERP
3 weeks ago
NOVIPRO Montréal, CanadaEnglish version below. · **NOVIPRO**, un partenaire majeur d'Infor, est en pleine croissance et recherche un Consultant en Solutions d'Affaires pour l'implémentation de logiciels ERP, spécifiquement dans les modules financiers d'Infor Syteline et SX.e. Le rôle principal de ce pos ...
Remote Bilingual Automotive Software Trainer - Montreal, Canada - PBS Systems
Description
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun"
The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Software Training & Transitions (ST&T) Trainer you will provide training to existing customers in the Fixed Ops or Sales modules of our Dealer Management Software, in both English and French . You will be responsible for assisting customers' training both on the phone and virtually leading up to the new software completion. Bilingual ST&T Trainers also assist the customer onsite/in person, when required, with new software install training.
This is a remote work opportunity based out of Montreal and the surrounding area. 75% of your time would be spent working from home and 25% of your time would be spent traveling to customer sites throughout North America.
Job Responsibilities:
Qualifications:
What we offer:
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
#INPBS