Manager-application Services - Toronto, Canada - nugget
Description
What You'll Be Doing:
- Continuously assess business needs and opportunities for improvements to leverage existing technology.
- Work closely with other IT management personnel in identifying, evaluating, selecting, and implementing information technologies that support corporate and IT strategies
- Provide and own inputs to financial and capital planning processes.
- Manage the portfolio with a view towards simplification and optimization.
- Ensure the continuous delivery of IT services through oversight of service level agreements with end users and monitoring of systems performance.
- Advise, counsel, and educate executives and management on opportunities to leverage technology to effectively meet business goals.
- Develop and maintain an effective organizational structure that supports the needs of the business and optimizes the pool of talent.
- Review software acquisition and maintenance contracts and assist with establishing master agreements to capitalize on economies of scale.
- Direct the team in consultation with stakeholders to define business and systems requirements for new technology implementations.
- Support and nurture staff. Build paths to develop and grow the team.
- Set and measure performance objectives and provide regular oneonone feedback to all members of the team.
What We're Looking For:
- 5+ years managing people, including building and leading teams of high performing IT professionals.
- Some experience in strategic planning and execution.
- Experience managing external IT service providers and assessing the risk and cost implications of IT contracts and contract negotiations.
- Experience with onshore, nearshore, and offshore development and support processes.
- Sound knowledge of systems architecture, technical design principles, and software development and integration technology.
- Experience with systems design and development from business requirements analysis through to daytoday management.
- Strong organizational skills, the ability to perform under pressure and manage multiple priorities with competing demands for resources.
- Strong understanding of human resource management principles, practices, and procedures.
- Experience within a Healthcare setting and some knowledge of Workday, MuleSoft and an EMR system such as Accuro is preferable.
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