Scheduler - Saskatoon, Canada - GardaWorld
Description
Would you feel like you could be anasset
in our team? Make a
difference
in a company that will allow you to shine. GardaWorld is currently hiring a full-time
Scheduler
based out of our operation branch in
Regina or Saskatoon
Job description
Reporting to the General Manager
,
you will be working collaboratively with various departments, such as Account Managers, Portfolio Directors, Recruiting and Pay and Bill.
You will be responsible for a defined portfolio of customers and accounts, and ensure that there is a reduction of overtime, non-billable costs, and open hours.
This position will ensure that quality service and overall accuracy is being provided to customers, both internal and external customers at a Regional Level.
Your Duties will include:
- Set up of customers in our business system.
- Maintain an assigned portfolio of customers/accounts.
- Fill all open shifts with the proper classification of guard.
- Responsible for confirming and approving billing and payroll assigned portfolio.
- Investigate and resolve reported pay discrepancies.
- Maintaining staffing requirements and extra coverage.
- Responsible for controlling and overall reduction of OT, training, and other nonbillable costs.
- Sets up all new coverage orders in GSKED creates scheduling master.
- Administers coverage change orders and cancellations.
- Other duties as assigned.
Qualifications:
- 1 to 2 years of previous Scheduling experience.
- Previous customer service experience.
- Excellent communication skills, both written and verbal.
- Excellent analytical and problemsolving skills.
- Strong Microsoft Office Suite experience, specifically Excel.
Job Benefits
- Starting from $19$21 depending on experience
- Health benefits
- Ongoing training and development
- Employee Perk at various companies
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